How do I confirm my Apex Availability?
The Apex availability is fluid and can be affected by many aspects. The best way to see your availability breakdown is by using the Availability Detail Report for the room and dates in question. If you think there is an issue with your availability, ...
Why can I not allocate a room number to my reservation in Apex?
In order to allocate a room number to a reservation in Apex please follow the below steps: 1. Have you checked the Room Chart? Navigate to the Room Chart by either using the icon on the Speed Bar or selecting Processing -> Reception -> Room Chart. ...
How do I build a new Non-Stock Item in PlusCentral?
In order to create a new Non-Stock Item on PlusCentral please follow the below steps: 1. Non-Stock Item Details Non-Stock Sales Items are menu items consisting of two or more stock items, and it can also be linked to reduction recipes that will ...
How do I fix an "Invoice in use" message on PlusPoint when no one is working on the invoice?
Should it happen that PlusPoint keeps showing the "Invoice in Use" message although no one is working on the invoice and a shift needs to be closed the below steps need to be followed: 1. System Lockout In order to release this invoice a POS lockout ...
How do I refund a Payment in NebulaPMS?
In order to refund a Payment on an invoice in NebulaPMS please follow the below steps: 1. Refunds The reasons/references why guests are refunded are very important for auditing purposes. Please see below on how to refund the different payment types. ...