Popular Articles
Why is my Apex Availability incorrect?
In order to fix Availability issues in Apex please follow the below steps: 1. Have you tried an Availability Rebuild? Yes: Please see the below additional steps to follow should an Availability Rebuild not have corrected the issue. No: Click on ...
Why can I not allocate a room number to my reservation in Apex?
In order to allocate a room number to a reservation in Apex please follow the below steps: 1. Have you checked the Room Chart? Navigate to the Room Chart by either using the icon on the Speed Bar or selecting Processing -> Reception -> Room Chart. ...
How do I build a new Non-Stock Item in PlusCentral?
In order to create a new Non-Stock Item on PlusCentral please follow the below steps: 1. Non-Stock Item Details Non-Stock Sales Items are menu items consisting of two or more stock items, and it can also be linked to reduction recipes that will ...
How do I create a Rate Closeout in NebulaCRS?
Rate Closeouts are created when we do not want Rates to display on certain Channels, such as the Web or Additional Distribution Systems. When a Rate is closed out it will not be displayed as a Rate available to be attached to a reservation. The next ...
Paid Out vs Cash Refund
1. Paid Out Cash disbursed by the hotel on behalf of a guest and charged to the guest’s account as a cash advance. A Paid out is built as charge code with the flag "Reduce from Cash". A Paid out will reflect under charges on the Revenue Report and on ...