In Apex, how to fix the Incorrect Debtor/Agent Profile assigned to a reservation from CRS?

When a reservation is received on Apex from the Central Reservations system, it may occur that the incorrect Debtor/Agent profile is assigned to the reservation.

There are one of two reasons why this happens:

Reason 1

1. The Incorrect CRS code is assigned to the Debtor/Agent Master.

1. Check that there aren't duplicate CRS codes assigned to multiple profiles in Apex.
   
2. Confirm with Central reservations what the correct Agent code is on their side.
   

Reason 2

1. The "Use as CRS Default Tick" is active on the Debtor/Agent Master in Apex.  When the "Use as CRS Default tick" is active all Agents from CRS will default to the ticked / activated Debtor master in Apex.

1. If any Debtor/Agent Master has this tick, Apex will assign this master to the reservation.
   
2. Untick this and all future reservations will be assigned the correct Debtor/Agent Profile.

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