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How do I create an Apex shortcut?
In order to create a Apex shortcut on your Desktop the below steps need to be followed: 1. Shortcut Click on the Windows Menu button, Select or Search for the "RUN" Option . Enter the IP Address of the server or the Computer name for instance ...
What is Apex Hyperspace?
Apex Hyperspace is used to move the System date to a future date without having to run multiple End of Days to do this. This is only in Apex version 2.44 revision 0414 and above. HTI Client Success Agents will be able to do this, no system ...
How to access the Apex System Backups
The backups are in the HTI folder located on the Server. Please follow the below steps on how to navigate to the backup folder: 1. Right-click on the Apex shortcut on the desktop 2. Click on "Open file location" 3. Open the Backup folder 4. The ...
What is Apex Auto Upgrade?
1. Introduction Apex Users will now have the ability to upgrade Apex by themselves. Users that have access will be able to use the "Check for updates" feature in the support menu. Internet access is required. This feature connects to a location in ...
Apex not opening - Database or Server not connected
Message received when trying to open Apex: Database: [Apex_Database name] or Server: [Server name or IP Address,1433] Not connected In order to find where the issue may lie, we need to determine if this is occurring only on the workstation or on the ...