1. Introduction

The Booking.com interface is available for direct connection to the Booking.com channel from NebulaCRS. All future enhancements and modules will be made to this interface going forward. The Booking.com eRes and Booking.com Nebula interfaces can run in parallel whilst clients transition to using the Nebula interface exclusively.

The interface supports availability, rate and restriction uploads along with reservation delivery.

Switching Interface Type

1. Client is able to run both the existing eRes Booking.com interface and the Nebula Booking.com interface simultaneously whilst migrating each property over. Do not run the same property on both interfaces.
   
2. Please advise HTI of the properties being switched in order for the Occupancy Based Pricing to be activated.
   
3. Please advise Booking.com as well when switching and build additional room types as the new interface will utilise Room Types instead of Room Categories.
4. Rate Code, Room Category and Property mappings in that order need to be removed from eRes Booking.com before mapping the Nebula Booking.com interface
   
5. It is recommended to first close out the property before removing any mappings to prevent reservation failures and prevent rates and availability not updating.
   
6. Once the all the properties have been migrated to the Nebula interface, please advise HTI who will disable the eRes Booking.com interface.
   

New Connection

1. Please log onto your Booking.com Extranet, select eRes as your Channel Manager and request HTI Support to activate the connection.
   
2. https://partner.booking.com/en-us/help/channel-manager/setup/how-do-i-connect-channel-manager
   

2. Supported Features and Requirements

2.1 Agent Profile

A Booking.com agent profile will need to be created in NebulaCRS for reservation delivery

2.2 Source code and/or Origin Code

1. Source Code: Create a Source Code for Booking.com (Mandatory)
   
2. Origin Code: Create an Origin Code for Booking.com (Optional)
   

2.3 Availability

1. Full and delta availability uploads
2. Room Types mapped will send availability
   
3. Inventory Close outs are supported

2.4 Rates

1. Full and delta rate uploads
2. Rates will be sent as per what has been mapped
   
3. Interface supports both Unit and Sharing Per Person Rates
   
4. *NEW* Occupancy based pricing - HTI would need to activate this, please advise of the properties.
   

1. Content API module
   
2. Promotions API module
   

3. Interface Settings and Licensing

1. HTI will configure the Channel settings for the interface, please create and provide the Agent Profile, Source code and Origin Code (optional) which will be utilised for the connection.
   
2. HTI will load the Booking.com Nebula license
   

4. Mapping

Once the interface has been created the mappings can be loaded in NebulaCRS (Channels -> Manage). The mapping codes will be supplied by the Booking.com connectivity team or accessible via the Booking.com extranet (https://account.booking.com/)

Warning

All interface configuration and mapping must be done in NebulaCRS under Channels and not in eRes at all.

System Administrators who have access to 'Manage Channels' user right will be able to complete the mappings for the rooms and rates.​

4.1 Channel Activation

1. Select the required property from the Hotel drop-down menu
   
2. Should the Booking.com Nebula interface not appear, select the ‘Refresh’ button to update the list for the chosen property.
   
3. Select the Booking.com Nebula interface and on the Activation tab click the ‘Activate’ button to enable the connection.

4.2 Property

1. On the Account tab enter in the unique property mapping code in the Account No field. Click ‘Save’ to finalize.
   

4.3 Rooms and Rates

1. On the Room & Rate Mappings tab you will need to add the required room type codes and rate code.
   
1. Select ‘Add’ to link a new room type, select each one from the Inventory drop-down menu, capture the unique room type mapping code and click ‘Save’ to finalize.
   
2. Select ‘Add’ to link a new rate code, select the rate code from the Rate Code drop-down menu, capture the unique rate mapping code and click ‘Save’ to finalize.
   

 Do not tick more than one rate code as Default

4.4 Publish

Click ‘Done’ to finalize the mappings to be published. Navigate to the Publish screen, select the required property and click the ‘Publish’ button to save the mappings.

After publishing the channel interface will now display as ‘Active’ for the chosen property:

5. Full Upload Rates and Availability