Connecting Travel Smart Crew
Channel Details
Travel Smart Crew Shareholders Agent List
TSC Africa
Africa Travel Group
Safari 365
Pembury Tours
Personal Africa
Inspirations Travels and Tours
Ilanga
Highline Travel and Tours
Egoli Tours
African Safari Excellence
Giltedge
SW Africa
Southern Destinations
Cedarberg Travel
Tour d' Afrique
Process to connect with Travel Smart Crew
Contact Travel Smart Crew to start the process of connecting for live availability and reservation delivery. You will need to finalize your negotiated rates—via an STO or other rate agreement—with the agent.
Please ensure the Agent and/or Company profiles have been created and applicable rates and contracts have been added on NebulaONE. This will be needed by the HTI Connectivity Team.
Upon completing your registration with the agent, they will liaise with the HTI Connectivity Team to obtain the Channel Connectivity Form.
Please note that this form can only be completed by the team after finalizing the channel creation and mapping sections below
Client Checklist
Rate Plan/s Loaded
Rate Values Loaded
Contracts created if applicable
Agent/Company Mappings completed
Agency/Company Mappings
When an agent or company makes a reservation through TSC, their corresponding profile should be mapped to the matching agent or company record in NebulaONE. This ensures that:
The correct agent or company profile is automatically assigned to the reservation.
The applicable negotiated or contracted rate plan/s are applied to the booking.
Reservations are attributed to the correct agent or company for reporting and commission purposes.
Rate integrity is maintained by ensuring each booking receives the rates agreed for that specific agent or company.
Example:
If ABC Travel has a contracted rate plan STO20 and is mapped within TSC, any reservation received from ABC Travel will automatically be associated with the ABC Travel profile and the STO20 rate plan will be applied to the booking.
Creating Agent/Company Profiles
Travel Agencies
In NebulaONE navigate to Travel Agencies
Check if the Profile already exists if not then create it
Click on Create Button or Look up the profile from the Buzz Directory
Complete the applicable fields and then Select Create
Companies
In NebulaONE navigate to Companies
Check if the Profile already exists if not then create it
Click on Create Button or Look up the profile from the Buzz Directory
Complete the applicable fields and then Select Create
Rate Contracts
In NebulaONE navigate to Contracts.
Check if contract already exists, if not then select Create
Complete the applicable fields and then Select on Create.
* Only rate plans which are Contract type require a contract to be created.
* If Public type rates will be available to the channel, then enable them when the mapping is complete.
Profile Mapping
In NebulaONE navigate to Agency/Company Mappings.
To create a new Agent or Company mapping select the Create button.
Click in the Channel dropdown, search and select the required channel.
Click in the Agency/Company dropdown, search and select the required profile.
Click in the Mapping block and type in a unique Profile Mapping code. The code used will be case sensitive. Please only use uppercase letters, lowercase letters, and numbers for this code value and avoid special characters and spaces.
Click in the CREATE button to save and finalize.
Channel Setup
Channel Creation
In NebulaONE navigate to Channels.
Search for the Channel Name and click on the corresponding Channel tile.
The Channel will be disabled by default.
Activate the Channel using the enable/disable toggle button.
Click the Create button to save and finalize.
A green success message will appear informing you that the Channel creation was successful.
Channel Mapping
The Channel will now be shown Enabled list but with a Paused status until the required room and rate mappings have been finalised. Once ready the channel can be unpaused and ready to
Select the Channel and the Mapping screen will be displayed. Make note of the unique Property Mapping value that will be supplied to the Agent.
The Mapping screen will display a list of active Room Type/Rate Plans that can be enabled for this Channel.
Activate the appropriate Room Type/Rate Plan using the enable/disable toggle button. All Rooms and Rate plans which will be sold to all agent and companies linked to the channel must be enabled. If there are multiple STO agreements being enabled, the contract will control which rate plans will be available to the applicable agent or company.
After toggling the required Room Type/Rate Plan mappings click the Update button to save and finalize.
A green success message will appear informing you that the Channel update was successful.
Re-select the Channel to view the unique Rate Plan and Room Type Mapping values on the Mapping screen. Each of these will be supplied to the Agent for the Channel connection process.
Channel Activation
Once mapping is complete, the connection must be activated. Select the Channel on the Channels Screen.
On the Channel mapping screen select the Paused Icon
button to switch the Channel status to Active
Select the Update button to finalize and save
Updating Room and/or Rate Plan on the Channel
Whenever a new Room or Rate Plans are changed, it must be updated in the Channel Mapping module. This ensures accurate inventory and rate management and seamless delivery of bookings to NebulaONE.
Mapping a New Room Type/Rate Plan
Go to Channels → click on Channel Name
NEW: Find the Room Type/ Rate Plan and enable it
Click on Update
Select the channel again, copy the mapping code/s and provide this to the agent to add to TSC.
Unmapping a Room Type/Rate Plan
Go to Channels → click on Channel Name
Find the Room Type/ Rate Plan and disable it
Click on Update
Supported Features
Hotel Descriptor Information
Inventory
Rates – Room Based, Occupancy Based
Stop Sell/Closed
Min Stay
Max Stay
Close to Arrival
Close to Departure
Reservation New, Modify, Cancel