Call Center will use your language and locale settings in your browser for date formatting. 

If Call Center displays dates in the US format (MM/DD/YYYY) instead of the UK format (DD/MM/YYYY), follow the steps below for your specific browser.

Browser Settings

1. Google Chrome & Microsoft Edge

1. Open Settings: Click the three dots (⋮ or ⋯) in the top-right and select Settings.

2. Navigate to Languages: Click Languages on the left sidebar.

3. Add English (United Kingdom): Click Add languages, search for "English (United Kingdom)," and click Add.

4. Set as Primary: Click the three dots next to English (United Kingdom) and select:

• Display Google Chrome/Edge in this language.

• Move to the top.

5. Relaunch: Click the Relaunch button to apply.

2. Brave Browser

Brave is built on Chromium, so the process is very similar to Chrome but with a slightly different menu layout.

1. Open Settings: Click the "hamburger" menu (☰) in the top-right and select Settings.

2. Languages: Click Languages on the left-hand menu.

3. Add UK English: Under the Preferred languages section, click Add languages. Search for "English (United Kingdom)" and click Add.

4. Set as Display Language: Click the three dots next to English (United Kingdom) and check Display Brave in this language.

5. Prioritize: Select Move to the top to ensure websites use the $DD/MM/YYYY$ format.

6. Relaunch: Click the Relaunch button.

3. Mozilla Firefox

Firefox manages languages through its "General" settings tab.

1. Open Settings: Click the menu button (☰) and select Settings.

2. Find Language: In the General panel, scroll down to the Language and Appearance section.

3. Select Language: Under Language, click Search for more languages... in the dropdown.

4. Add & Order:

• Click Select a language to add... and choose English (United Kingdom) [en-gb].

• Click Add.

• Use the Move Up button to place it at the very top of the list.

5. Apply: Click OK and restart Firefox.

4. Safari (macOS)

Safari uses your Mac’s system-wide settings to determine date and time formats.

1. System Settings: Click the Apple Menu () > System Settings (or System Preferences).

2. Language & Region: Go to General > Language & Region.

3. Add English (UK): Under Preferred Languages, click the plus (+) button. Add English (UK).

4. Make Primary: When prompted, select Use English (UK) as your primary language, or drag it to the top of the list.

5. Restart Safari: Close Safari entirely (Cmd + Q) and reopen it.

Verification: How to Check if it Worked

To confirm the change, look at a date field in call center . It should now follow the UK standard:

UK Format: DD/MM/YYYY (e.g., 31/12/2026)

US Format: MM/DD/YYYY (e.g., 12/31/2026)