| Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-I889 | Interfaces | 2020.0.3447 | Invalid date range - Booking.com error An additional check was added to prevent a date before the current date from being sent for Rate closeouts and Restrictions. | 26817 |
| CRS-I875 | Reservations | 2020.0.3350 | Reservations get an error when cancelling A booking with a special character can now be cancelled with no errors. | N/A |
| CRS-I840 | Reports | 2020.0.3335 | Deposits held for future arrivals Changed the report date format to DD/MM/YY. | 25916 |
| CRS-I830 | NebulaCRS | 2020.0.3334 | Base Rate publishing Base Rate max pax adults and kids will now publish correctly. | N/A |
| CRS-I827 | Reports | 2020.0.3324 | User Statistics - by Property (Booking Date) : STAT-UP-B No Error is generating when running the report: User Statistics - by Property (Booking Date) : STAT-UP-B. Report has been replaced and is running with no errors. | 25655 |
| CRS-I800 | NebulaCRS | 2020.0.3333 | Return Error on Cancel Initiate stage Updated to check if the arrival date is in the past, if it is an error, will be returned at cancel initiate stage. | N/A |
| CRS-I799 | NebulaCRS | 2020.0.3333 | Amadeus Rate Change Error On Pricing No error will return to Dhisco and Amadeus when performing a Rate Rules Request. | N/A |
| CRS-I796 | NebulaCRS / SynXis | N/A | Cancelled bookings not filtering down Resend the reservation and it cancelled on the PMS. | 24805 |
| CRS-I795 | NebulaCRS / SiteConnect | 2020.0.3331 | Restrictions - API AvailRQ Error Restrictions were being saved incorrectly, adding an entry to the ID2 field. This was corrected to only apply the correct rule. | N/A |
| CRS-I789 | Reports | 2020.0.3299 | Cancellation Fee Action Report (C-FA) Fixed the look and feel of the report. Changed the wording of Refundables to 'Refund/Due. Fixed the above selection as it seemed to not work. | 24282 |
| CRS-I683 | NebulaCRS / SynXis | 2020.0.3218 | Full rate upload to SynXis A NULL pointer error will not be logged when attempting to do a full rate upload to SynXis. | N/A |
| CRS-I778 | Reports | 2020.0.3274 | Reservation statistics report by Origin Report displays information for date range requested. | 23285 |
| CRS-I773 | NebulaCRS | 2020.0.3279 | Demand Calendar View Implemented CanFilter interface used by the Demand Calendar Weekly. This allows the Demand Calendar Monthly page to use the same demand level, property, ratecode and currency filters used by the other rate Screens in NebulaCRS and will improve switching between pages and retaining currently selected filters. | N/A |
| CRS-I772 | NebulaCRS | 2020.0.3279 | Refresh demand calendar view Refresh the demand calendar view to display selected dates after using date picker and saving rates demand levels. | N/A |
| CRS-I767 | Payment Gateway | 2020.03260 | iVeri Lite not redirecting when using IM bank redirect URL BookNow will now check for "nedsecure" and "iveri" in the external paymentgateway url when determining which paymentgateway is enabled. | 23026 |
| CRS-I757 | NebulaCRS | 2020.03273 | Safari Plains - New Logo Fixed issue where if the logo is loaded directly on the documents it corrupts the report. | 15879 |
| CRS-I749 | BookNow | 2020.0.3242 | Agent Confirmation Should an Agent profile be present on a reservation and no email address is linked to the Agent profile the Contact name email address will be used instead. | 22296 |
| CRS-I745 | Interfaces | 2020.1.3187 | Null Pointer error returned for reservations Null pointer error was returned for SynXis reservations. The interface setup was not set to Async, once this was don the above was resolved. | N/A |
| CRS-I740 | GDS | 2020.0.3260 | Alternate Properties returning on the GDS Alternate properties will now return on the GDS for Amadeus. | N/A |
| CRS-I736 | NebulaCRS | 2020.0.3260 | Nebula RateCode dropdown in Base Rate Scrren The RateCode drop-down on the rates screens only loads 75 Rate Codes, increased the limit to 100. | N/A |
| CRS-I733 | NebulaCRS | 2020.0.3334 | Added the Property's ID field to the Hotels page Property ID is added, as ID on the General tab of the Hotel and the number cannot be changed and is greyed out. | N/A |
| CRS-I710 | Interfaces | 2020.0.3260 | Rate rules availability The correct Room Type Returning in the Rate Rules Availability. | N/A |
| CRS-I701 | AvailNow | 2020.0.3210 | AvailNow not returning rates AvailNow was excluding a property when no rates were valid. This has since been resolved and AvailNow will hence display "Sold" when rates have not been defined. | N/A |
| CRS-I697 | NebulaCRS | 2020.0.3426 | Reservations Module - Caching on 'Reservation Search Window' NebulaCRS will now clear search results if a previous reservation in the results where opened. | 20633 |
| CRS-I696 | NebulaCRS | 2020.0.3426 | Reservations Module - Cancelled Status reservations On ‘Reservation Search’ window when selecting the ‘Cancelled’ status it now defaults to ‘Include cancelled bookings’ filter. | 20632 |
| CRS-I691 | NebulaCRS | 2020.0.3214 | Restrictions for DIARIO not showing When checking if the restriction exists, the current restriction was not excluded, in so doing was found as a duplicate and deleted. An additional clause was added to the check so the restriction was not compared to itself. | 20530 |
| CRS-I670 | Interfaces | 2020.0.3193 | SynXis Integration Agent and Company profile displaying accurately on NebulaCRS - When a new reservation is made through SynXis, the company and agent profiles will not be attached to the reservations. - When a Company profile does not exist in eRes, it will be created in eRes. | 20170 |
| CRS-I664 | BookNow | 2020.0.3299 | Changes on BookNow - Changing Hotel descriptor No error returning on Guvon Content Manager when trying to make changes. | 18786 |
| CRS-I658 | Interfaces | 2020.0.3193 | Reservation Messages Siteminder reservation messages will now apply VAT inclusive amounts to reservations. | 18238 |
| CRS-I655 | NebulaCRS | 2020.0.3218 | Overridden rate code does not stay overridden when updating pax Fixed the issue where overriding Ratecode on the Ratebreakdown dialog overrides the rate availability flag on the itinerary. This caused the itinerary to recalculate the rate code when amending the itinerary. | 17775 |
| CRS-I647 | NebulaCRS | 2020.0.3187 | Rate Code Selection The Rate Code will now remain the same when navigating between base rate and demand calendar screens. | 18127 |
| CRS-I639 | NebulaCRS | 2020.0.3183 | PDF Template not displaying Agent telephone details The logic was applied for Agent details as for Contact details on the following fields: Telephone, Fax, Email and Cellphone number. | 17940 |
| CRS-I621 | NebulaCRS | 2020.0.3183 | Tax on newly created services Fixed issue where adding, editing or deleting service taxes on newly created services for example, a service that does not exist on other logged in eRes users would cause those users eRes systems to stop functioning. | N/A |
| CRS-I619 | NebulaCRS | 2020.0.3181 | Nebula Rates The issue was resolved where filtering and selecting a base rate on a Property with more than 75 Rate Codes and then navigating to a property with only a few RateCodes would display the Rate Wizard. | 17795 |
| Zoho Number | Module | Version | Description | Zoho Desk Number |
| CRS-I894 | Reservations | 2020.0.3440 | Reservation Export - add Reservation Date Time Reservation Date time has been added to the reservation export | N/A |
| CRS-I888 | NebulaCRS | 2020.0.3437 | Display Source name instead of code when adding restrictions, rate closeouts RateClosout/Restriction,RateClosoutHistory/RestrictionHistory/Free Night/GTD Required/Deposit Policy Validity/Cancel Policy Validity - Source/Channel grids are now displaying the names | 26811 |
| CRS-I886 | Reports | 2020.0.3440 | Added Status selection option onto the report Direct Non Corporate Statistics - by (Booking Date) Direct Non Corporate Statistics - by (Arrival Date) Direct Non Corporate Statistics - by Property (Booking Date) Direct Non Corporate Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I885 | Reports | 2020.0.3440 | Added Status selection option onto the reports Nationality Statistics - by (Booking Date) Nationality Statistics - by (Arrival Date) Nationality Statistics - by Property (Booking Date) Nationality Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I884 | Reports | 2020.0.3440 | Added Status selection option onto the reports Representatives Statistics - by (Booking Date) Representatives Statistics - by (Arrival Date) Representatives Statistics - by Property (Booking Date) Representatives Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I883 | Reports | 2020.0.3440 | Added Status selection option onto the reports Payment Type Statistics - by (Booking Date) Payment Type Statistics - by (Arrival Date) Payment Type Statistics - by Property (Booking Date) Payment Type Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I882 | Reports | 2020.0.3440 | Adding statuses to the following reports Channel Statistics - by (Booking Date) Channel Statistics - by (Arrival Date) Channel Statistics - by Property (Booking Date) Channel Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I881 | Reports | 2020.0.3440 | Adding statuses to the following reports Wholesaler Statistics - by (Booking Date) Wholesaler Statistics - by (Arrival Date) Wholesaler Statistics - by Property (Booking Date) Wholesaler Statistics - by Property (Arrival Date) Wholesaler Statistics - by Agent (Booking Date) Wholesaler Statistics - by Agent (Arrival Date) Statuses added
| N/A |
| CRS-I880 | Reports | 2020.0.3440 | Added Status selection option onto the reports Corporate Statistics - by (Booking Date) Corporate Statistics - by (Arrival Date) Corporate Statistics - by Property (Booking Date) Corporate Statistics - by Property (Arrival Date) Top Corporate Statistics Statuses added
| N/A |
| CRS-I879 | Reports | 2020.0.3440 | Adding statuses to the following reports Origin Statistics - by (Booking Date) Origin Statistics - by (Arrival Date) Origin Statistics - by Property (Booking Date) Origin Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I878 | Reports | 2020.0.3440 | Adding statuses to the following reports Market Statistics - by (Booking Date) Market Statistics - by (Arrival Date) Market Statistics - by Property (Booking Date) Market Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I877 | Reports | 2020.0.3440 | Adding statuses to the following reports Agent Statistics - by (Arrival Date) Agent Statistics - by Property (Booking Date) Agent Statistics - by Property (Arrival Date) Agent Statistics - by Rate Code (Arrival Date) Agent Statistics - by Rate Code (Booking Date) Agent Statistics - by Guest Nationality (Arrival Date) Agent Statistics - by Guest Nationality (Booking Date) Top Agent Statistics Agent Statistics - by Source (Booking Date) Agent Statistics - by Source (Arrival Date) Statuses added
| N/A |
| CRS-I874 | Reports | 2020.0.3440 | Adding statuses to the following reports Source Statistics - by (Booking Date) Source Statistics - by (Arrival Date) Source Statistics - by Property (Booking Date) Source Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I869 | Reports | 2020.0.3343 | Adding statuses to the following reports Rate Code Statistics - by (Booking Date) Rate Code Statistics - by (Arrival Date) Rate Code Statistics - by Property (Booking Date) Rate Code Statistics - by Property (Arrival Date) Rate Code Statistics - by Rate Group (Arrival Date) Rate Code Statistics - by Rate Group (Booking Date)
| N/A |
| CRS-I868 | Reports | 2020.0.3343 | Adding statuses to the following reports User Statistics - by (Booking Date) User Statistics - by (Arrival Date) User Statistics - by Property (Booking Date) User Statistics - by Property (Arrival Date) Statuses added
| N/A |
| CRS-I810 | NebulaCRS | 2020.0.3317 | Increase rate drop down limit to 200 in NebulaCRS Increased Base rate Code selector to a maximum of 200 Rate Codes. | N/A |
| CRS-I809 | NebulaCRS | 2020.0.03335 | Add PMS Conf Number to NebulaCRS Added ability to view PMS Confirmation numbers linked to an itinerary. The can be viewed in a popup opened when clicking on the "View" button added to the Itinerary Grid. | N/A |
| CRS-I808 | Reports | 2020.0.3324 | Sequence/order in report menus for Rategroup and Ratecode Rate Group grid will now display before Rate Grid. | N/A |
| CRS-I798 | Reports | 2020.0.3319 | Export Reservations | Reservations Stats (CSV) report Added CreateDateTime field to the reservation csv export. This is the Itinerary CreateDate with the time added. Added a Time From and To filter that will only be available when filtering by Arrival Date and Booking Date. This will allow the user to only return itineraries created during the selected range. | N/A |
| CRS-I797 | Reports | 2020.0.3306 | Property Statistics - by Agent (Booking Date) : STAT-PA-B Fixed the heading of the report to include the booking dates and not arrival dates. | 24960 |
| CRS-I793 | Reports | 2020.0.3306 | User Statistics - by Property (Booking Date) : STAT-UP-B This is an existing report, just statuses that were added. Added the 3 statuses requested, So by default provisional and guaranteed bookings are included with ticks, Hold is excluded, it will be included once you tick it. | 24951 |
| CRS-I787 | Reports | 2020.0.3290 | Rate group as an option to Report menus Added RateGroup grid to ReportView as well as Table Colum RateGroup to enable this grid per report. | N/A |
| CRS-I786 | Reports | 2020.0.3323 | Top Source Statistics by Arrival date Top Source Statistics by Arrival date include statuses of Provisional, Guaranteed and Hold. | 24253 |
| CRS-I785 | NebulaCRS | 2020.0.3299 | Report Filter Request Added the provisional and guaranteed options into the report selection page. | N/A |
| CRS-I784 | Reports | 2020.0.3333 | RateCode Statistics by RateGroup Booking Date & RateCode Statistics by RateGroup Arrival Date They are grouped by Rategroup and Ratecode Filtered by status Have a summary and detail section Driven by Arrival and Booking Date | 23651 |
| CRS-I780 | NebulaCRS | 2020.0.3324 | Client contact information is not pulling through to eRes reservations Telephone fields from the SynXis reservations will now pull through to eRes. | 23716 |
| CRS-I764 | Content Manager | 2020.0.3243 | Added Property refresh to BookNow Added the ability to BookNow to reload property cache automatically, without having to restart BookNow. This will ensure newly created properties are visible in Content Manager and can be included on specific sites. eResWebBookings.enabled = 'Y' | N/A |
| CRS-I762 | Content Manager | 2020.03280 | 'Agent Required' setting in Content Manager Added 'Agent Required' setting in Content Manager. Enabling this feature on a site will display the Agent login box on navigating to the site. A valid agent login is then required to search for availability and make bookings. | N/A |
| CRS-I760 | Interfaces | 2020.0.3260 | BCG Rate Returning Incorrectly The min and max rate range check is now corrected and the interface is working as expected. | N/A |
| CRS-I708 | NebulaCRS | 2020.0.3225 | DerbySoft contracted rate with overlapping date range A Contract validity check has been added to the rate availability detail processing that will change the availability to zero for the days that fall outside the contract validity period on the contracted rates. | N/A |
| CRS-I666 | NebulaCRS | 2020.0.3260 | Derbysoft Rate Availability Detail before today Changed the start date to the current date and return the rate availability for the new date range. | N/A |
| CRS-I558 | NebulaCRS | 2020.0.319 | Allow a 2 day leeway for expired memberships Added logic to read value of setting 'OWS.Loyalty.Membership.ExpiryLeewayDays' default(0) to extend the expiration by specified number of days. | EN-1887 |
| CRS-I356 | BookNow | 2020.0.3214 | Field added to specify the Agent Code to use on the BookNow site Agent Code and Company Codes can now be specified per Site. This allows the available contracted rates to be returned for all availability searches and bookings will be made with that Agent/Company attached. | N/A |
| CRS-I334 | eRes | 2020.0.3225 | Tax Rules Flat Amount description Wording was updated to "Flat Amount per day" as a description for Tax Rules on eRes front-end. | N/A |
| CRS-I340 | Interfaces | 2020.0.3299 | Expedia BookingRetrievalRQ message Added the property mapping code to the reservation request message Added a propertyReservationTask to enable all the properties' requests to be sent concurrently as it won't be one request for all properties anymore Added the property identifier to the message log | EN-1766 |