Food and Beverage revenue distributed twice on Apex how do I fix this?
In order for the distribution amounts to be removed from Apex, should distribution have take place twice, the below steps need to be followed:
1. Outlet Analysis Report
- Navigate to PlusCentral -> Point of Sale Reports -> Outlet Analysis Report. Select the dates that the distribution took place twice. The report will populate Revenue per Outlet, per Shift, per revenue group for the dates specified. For example:
- Restaurant Beverage: R150.00
- Restaurant Food: R245.00
- Tips: R120.00
- Total = R515.00
Please note the Outlet Shift Reading on the Point of Sale can also be used to confirm the above.
2. Distribution Account
- Open Apex and navigate to the Distribution Account by using the "Reservation Look-up" menu options. Once the distribution account has been accessed please confirm the F&B revenue amounts did in fact distribute twice to Apex, these transactions should be listed at the bottom of the "Invoice" tab.
- To remove the double distribution the Main Department code needs to be charged, as in our example above the "Restaurant" needs to be charged by R515.00 To accomplish this click on the "Charge" button and select the code "Restaurant", complete the details and enter the amount R515.00 The distribution account will now reflect the amount seen below:
- RESTAURANT: R515.00
- Next the other codes need to be adjusted to balance the account. Click on the "Adjust" button and select the code for example "Restaurant Beverage", complete the details and enter the amount -R150.00.
- After all the charge codes have been adjusted, the distribution account will reflect as seen below:
- RESTAURANT: R515.00
- Restaurant Beverage: -R150.00
- Restaurant Food: -R245.00
- Tips: -R120.00
- Total: R0.00
3. Cash Account
- Open Apex and navigate to the Cash Account by using the "Reservation Look-up" menu options. Once the distribution account has been accessed please confirm the F&B revenue amounts did in fact distribute twice to Apex, these transactions should be listed at the bottom of the "Invoice" tab.
- To add the distribution to the account the Main Department code needs to be adjusted, as in our previous example above the "Restaurant" was charged, the adjustment will then counter the charge on the Apex Reports.
- In this example a Cash payment of R200.00 and Visa Card payment of R315.00 were made and double distributed to Apex.
- To fix this click on the "Adjust" button and select the code "Restaurant", complete the details and enter the amount R515.00 The distribution account will now reflect the adjusted amount:
- RESTAURANT: -R515.00
- Next the payments need to be added to balance the account. To correct the Visa Card payment a negative payment needs to be added.
- Click on the "Pay" button and select the code for example "Visa Card", complete the details and enter the amount -R315.00.
- For Cash payments a "Paid Out" or "Refund" needs to be charged to correct the double distribution. Click on the "Charge" button and select the code "Paid Out" or "Refund" complete the details and enter the amount R200.00.
- After all the payments have been added the distribution account will reflect as seen below:
- RESTAURANT: -R515.00
- Paid Out: R200.00
- Visa Card: R315.00
- Total: R0.00
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