How do I amend an itinerary line in eRes?

In order to amend an itinerary line the below steps need to be followed:

1. Amend Reservation

Access eRes and open the reservation that needs to be amended. 

To amend the itinerary line right click on the line, an "Amend Itinerary line" screen will appear.

From this screen you will be able to amend the following:

1. The Inventory (you can select another room type).

1. The Arrival date (you can change the arrival date).

1. The Duration of stay (instead of changing the arrival date change the number of nights in-house).

1. The Units (you can change the number of rooms).

1. The Rate code (change the rate code by removing the rate code and pressing F4 on the keyboard to browse for other available rates).

1. The Currency (should a different currency be required it can be removed and added by selecting F4 as above to browse other available currencies).

When amending the arrival date or duration of stay, the system will automatically recalculate the departure date after clicking in the next field.

Please note

1. The Override inventory availability and Override rate availability settings will require supervisor rights.
   

Override inventory availability will ignore the inventory availability on the availability chart and will book the number of units you specify in the units field. Override rate availability disregards any closeouts, restrictions and opportunity cost of rate codes on a specific property and room type.

Should a rate code or currency change have taken place it will be indicated by a pink/purple border around the rate or currency on the itinerary line. Once all the changes have been made remember to select the "Save" button to save the changes.

• Related Articles

• How to link reservations on NebulaPMS

  In order to be able to link reservations, you must have the supervisor right to be able to do so or the supervisor will need to input their credentials to authorize the link. To link individual or group reservations together on NebulaPMS follow the ...

• How do I create a Series Reservation in eRes?

  In order to create a Series Reservation the below steps need to followed: 1. Series Reservations The Series Copy option allows the user to take an existing reservation and the copying of it into a series of saved reservations. The user can therefore ...

• Updating eRes and NebulaCRS URLs

  For clients and partners who are still connecting to eRes / NebulaCRS by using the endpoint URL's/ Shortcuts/Links which contain the element apps.hti-systems.com please update this element to nebulacrs.hti.app to connect to eRes/NebulaCRS instance - ...

• What does the statement "The PMS has taken ownership of the reservation" mean?

  When a reservation is sent from eRes to Apex, and certain changes are made in Apex by the property or hotel, it is said that the "PMS has taken ownership of the reservation".  Ownership is taken when the following changes take place in Apex: When a ...

• How do I apply a Discount on eRes?

  To add a Discount to a reservation on eRes the below steps need to be followed: 1. How to apply a Discount on a reservation Once you have added the Accommodation itinerary line proceed to the "Guest details" Tab. Enter the discount code or click on ...