How do I find a past reservation in Apex?

How do I find a past reservation in Apex?

In order to find past reservation in Apex please follow the below steps:

1. Archived Lookup
  1. Should reservations not be found in the Reservation Lookup they will most likely be in the archive. Depending upon Apex system settings cancelled or no-show reservations will either be archived after a few days, or not until they were due to arrive or depart. If reservations are checked out without outstanding balances they will be archived after end of day.
  1. To access the Archived Lookup click on Processing-> Reception-> Archived Lookup or click on Ctrl + H on the keyboard to open the menu.
  1. You can now find reservations by using the Archived lookup filters as well as the status selection windows as normal.

    • Related Articles

    • How do I find a No-Show or Cancelled reservation in Apex?

      In order to find a No-Show or Cancelled reservation in Apex please follow the below steps: 1.  Reservation Lookup To find a No-Show or Cancelled reservation open Apex and click on the "Reservation Look-up" button located on the speed bar.   On the ...

    • How do I view or print a past invoice on the Point of Sale?

      In order to view or print a past invoice the below steps need to be followed: 1.  Control Menu Please note you will require Supervisor rights to complete this action. Open PlusPoint and select the  "Control Menu" button, thereafter enter your ...

    • I cannot find an OTA/Channel reservation in eRes, what do I do next?

      In order to find the reason for the OTA reservation not being in eRes the below steps need to be followed: 1. GDS Exception Report The first step would be to look at the GDS Exception Report. Navigate to Tools -> System Administration -> Interfaces ...

    • How do I create an Apex shortcut?

      In order to create a Apex shortcut on your Desktop the below steps need to be followed:  1. Shortcut Click on the Windows Menu button, Select or Search for the "RUN" Option . Enter the IP Address of the server or the Computer name for instance ...

    • Where can I find Cancellation Reports on Apex?

      1. Cancellation Report The Cancellation Report can be accessed by clicking on Reports -> Reservation Reports -> Lost Business Listing Report. This report will display cancelled reservations and group them by Cancellation code over the date range ...