How do I override a Rate in Apex?

How do I override a Rate in Apex?

In order to override a Rate in Apex please follow the below steps:

1. Control Menu
  1. Open the reservation that requires the rate to be overridden and select the "Control Menu" button. Under "Rate Options" select the "Override Rate" button.
  1. Please note Supervisor Authorisation is required to perform this action and these details need to be completed. The new rate window will appear, proceed to enter the new rate amount and select "OK". 
Please note this is the nightly rate for all guests staying in the room. 

  1. When overriding a rate on a reservation with multiple Inventory lines, the rate will automatically divide between the total amount of rooms booked .i.e. if the new rate is R5000 and 3 rooms booked (for the 3 inventory lines) the rate will calculate at R1666.67 per room per night. 

    • Related Articles

    • Apex V2.58

      Defects Resolved Zoho Number Module Version Description Zoho Desk Number AX-I229 Administration 0501 Night Rate not updated if no rate values are built in Apex When there were no rate values built in Apex for a rate code on a CRS reservation,  when ...
    • Apex V2.51

      Defects Resolved Zoho Number Module  Version Description Zoho Desk Number New Features Zoho Number Module Version Description Zoho Desk Number AX-I154 Quotation 1105 Removal of Banking details from Quote A check box has been added to reservation ...
    • Apex V2.91

      New Features Zoho Number Module Version Description Zoho Desk Number AX-I662 Administration 1001 Unlock user button on Employee build screen When a user has reached the allowed number of failed login attempts and their login is blocked, an "Unlock" ...
    • Apex V2.38

      Defects Resolved Jira Number Module Revision Description Zoho Number AX-447 Reports 0710 31 Day Marketing Analysis Report property filter When a property is selected, on a multi-property Apex the other properties will now be excluded. A warning has ...
    • Apex V2.56

      Defects Resolved Zoho Number Module Version  Description Zoho Desk Number AX-214 Reservations 0412 ADODataSet2: Cannot perform this operation on an open dataset This occurred when the user did a master lookup on a reservation and pressed ENTER 3 ...