How to access the Apex System Backups

How to access the Apex System Backups

The backups are in the HTI folder located on the Server.

Please follow the below steps on how to navigate to the backup folder:
1. Right-click on the Apex shortcut on the desktop
2. Click on "Open file location"
3. Open the Backup folder
4. The system will save the last 7 days' backups here. The date will be in the backup description.

DO NOT DELETE OR CUT/PASTE ANY BACKUPS FROM THIS FOLDER.


    • Related Articles

    • How to do a PlusCentral System Backup?

      Database Backup Automatic backups are performed every day whilst running the End of Day process on the POS. The manual backup is usually done for system maintenance procedures or when unfavorable weather conditions are experience threatening the use ...
    • How to access the PlusCentral System Backups

      The backups are in the HTI folder located on the Server. Please follow the below steps on how to navigate to the backup folder: 1. Right-click on the PlusCentral shortcut on the desktop 2. Click on "Open file location" 3. Open the Backup folder 4. ...
    • What is Apex Hyperspace?

      Apex Hyperspace is used to move the System date to a future date without having to run multiple End of Days to do this. This is only in Apex version 2.44 revision 0414 and above. HTI Client Success Agents will be able to do this, no system ...
    • What is Apex Auto Upgrade?

      1. Introduction Apex Users will now have the ability to upgrade Apex by themselves. Users that have access will be able to use the "Check for updates" feature in the support menu. Internet access is required. This feature connects to a location in ...
    • Reports missing from Apex RepView

      Reports may be missing from Apex RepView due to one the following reasons: The incorrect date is selected. Reports have been archived/packed. Incorrect Apex RepView shortcut location has been added to the desktop. Apex End of Day has not been ...