How to Add a Maintenance Reason in NebulaPMS?

How to Add a Maintenance Reason in NebulaPMS?

1. Maintenance Reasons
  1. Navigate to Maintenance -> Maintenance Reasons or Settings -> Reservation -> Maintenance Reasons.
  2. Click on the "Add" button.
  3. Create a Code and a Description.
  4. Specify Days to fix: Specify how long it should take to resolve this issue; if this varies, leave as 1, this will be specified when blocking room on maintenance.
  5. Tick remove from Inventory if this should be removed from Inventory when this maintenance reason is selected. (Availability will be reduced).
Please Note
  1. The Remove from Inventory option will reduce the availability.
  2. Removing from inventory will also show the number of rooms under maintenance on the Occupancy reports and Managers report.
  3. When Remove from inventory is ticked, when blocking the room for maintenance it will display on the Room rack with the Spanner symbol and display in red
  4. If remove from inventory is not ticked, the room number is only denoted in red under the Room rack and will display the maintenance reason on the Room chart. This does not reduce availability and the room type can still be booked.
Examples of Maintenance Reasons
  1. Plumbing.
  2. Deep Cleaning.
  3. Repairs.
  4. Electrical.
  5. Refurbishment.
  6. Airconditioning.
  7. General Maintenance.
  8. Issue.


    • Related Articles

    • How do I put a room on Maintenance in NebulaPMS?

      In order to put a room on Maintenance the below steps need to be followed: 1. Maintenance Please ensure that Maintenance Reasons have been added to the system, before attempting to put rooms on maintenance. Next, navigate to Maintenance -> ...

    • How do I create a Cancellation Reason in NebulaCRS?

      In order to create a Cancellation Reason the below steps need to be followed: 1. Cancellation Reasons Navigate to Revenue -> Cancellation Reasons. To add a new Cancellation reason click on the "New" button. Next enter the new Cancellation reason and ...

    • What is NebulaPMS Guest Management?

      The NebulaPMS Guest Management Module allows a Tablet or Desktop to be set up for guest-use. Alternatively, guests can use their Smart Phones. It was designed with on-screen keyboards so that only a mouse would be required at a workstation if a ...

    • How do I add a new Employee in NebulaPMS?

      In order to add a new Employee in NebulaPMS please see the following steps below: To add a new employee click on Settings -> Security Codes -> Roles and Rights. Roles and Rights are usually predefined upon installation. Should the Role already exist ...

    • NebulaPMS V2020.0 & V2020.2

      Defects Resolved Zoho Number Module Description Zoho Desk Number PMS-I482 Room Chart Extending reservation on room chart gives "room not available" message This was caused by a time zone difference between the client and the server. 42323 PMS-I480 ...