How to correct revenue which was distrubted incorrectly during Night Audit on Apex?
If revenue distributed during night audit was incorrect, either it was short or more than it should have been, the wrong charge code was used or no charge code was defined, then the below steps will assist you.
Please Note
These steps are only to correct the revenue which was distributed, the system administrator will still need to determine why the distribution was incorrect and resolve this.
The distribution may have been incorrect due to one of the following:
- Amount per pax was set up incorrectly.
- The distribution ticks were incorrect.
- The charge code for distribution was missing.
- The incorrect charge code was used.
- The distribution was set to departure and the guest reservation was extended on the day of departure.
- The rate season assignment had expired and the rate did not charge, distribution still needs to be done.
- The guest reservation was not checked out and accommodation and distribution was posted.
1. Distribution is over
If the distribution was more than it should have been, follow the below steps to correct it:
- Open the Distribution House Account or Front Office Distribution House Account.
- The Accommodation/Room Revenue Charge code will need to be charged by the amount.
- Revenue Split will need to be adjusted by the same amount.
For example inclusive breakfast needs to be adjusted by 250.00 and accommodation needs to be charged by 250.00
2. Distribution is short or missing
If the distribution amount was short or did not distribute, follow the below steps to in order to correct it:
- Open the Distribution House Account or Front Office Distribution House Account.
- The Accommodation/Room Revenue Charge code will need to be adjusted by the amount.
- Revenue Split will need to be charged by the same amount.
For example inclusive breakfast needs to be charged by 250.00 and accommodation needs to be adjusted by 250.00
Please Note:
When corrections are done for revenue distribution, there must always be a positive and a negative transaction. This ensures that the distribution revenue centres are correct and that the distribution account always has a 0.00 balance.
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