How to investigate the distribution of Inclusive amounts or revenue splits in Apex?
In order to determine how the inclusive amounts are set and defined for a particular reservation follow the below steps:
On the distribution account, the transaction will display the guest name and folio number the distribution split belongs to.
You can either navigate directly to that reservation (reservation lookup or archived look up) or use the summary reservation listing report to see the following:
- Rate code assigned.
- Stay dates.
- Number of pax.
- Room Type.
- Using the bookings tab if investigating group reservation details.
Once these details have been established navigate to Administration -> Reservation codes -> Rates -> Rate Season Assignment.
Select the Rate code on the Rate season assignment and then select the season (date range) where the rate was applied on the reservation in question. Thereafter click on "View Rates Amounts".
This will take you to the Rate Schedule, click on Inclusive amounts tab, select the Room type in question and then check the inclusive amounts, the ticks and the charge codes assigned:
The General tab will display the main charge department that the rate code posts and where the inclusive amounts are distributed off of:
The System Log Report will assist in determining the changes made to rate schedules and inclusive amounts.
To access the report navigate to Reports -> System Reports -> System Log Report.
Filter By Heading RATES - Rates and the dates:
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