A security feature is now available whereby users will have by default 5 attempts to input the correct password, if this threshold is exceeded the user will be locked out.

A system administrator at the property will then need to unlock the user.

1. Navigate to Administration -> General Administration -> Employee Codes.
   
2. Select the Employee who has been locked out.
   
3. Click on "Change".
   
4. Set Failed Login Attempts to 0.
   
5. Click on "Save".
   
6. The employee will now be able to login again.
   

Please Note

In order for HTI to unlock a user, we will require a written letter from the General Manager requesting us to do so.