Zoho Number | Module | Version | Description | Zoho Desk Number |
| CRS-I2168 | NebulaCRS | 2023.1.6188 | Booking.com Nebula Reporting API Additional user right was created to manage Channel - CXL/No Show | N/A |
CRS-I2156 | NebulaCRS | 2023.1.6121 | NebulaCRS User Rights Part1 Removed the ability to add, edit or delete User Group or Users from eRes front-end. Removed the ability to save any rights changes from user group on eRes front-end. This was done to prevent user rights not being created on NebulaCRS when a user group was added on eRes as well as ensuring users could assign new user rights which are only visible on NebulaCRS. | 102910 |
CRS-I2194 | NebulaCRS | 2023.1.6129 | NebulaCRS User Rights Part 2 Remove rights to assign properties and reports from users screen in eRes. Linking agents to properties must also now be done on NebulaCRS | 102910 |
| CRS-I2052 | NebulaCRS | 2023.1.6149 | Hotelbeds Interface The Hotelbeds interface is available for direct connection with NebulaCRS. The interface supports availability, rate and restriction uploads along with reservation delivery. | N/A |
NebulaCRS | 2023.1.6126 | Direct-PMS Optima PMS Interface certified The Optima PMS interface is available for direct connection with NebulaCRS. | N/A | |
NebulaCRS | 2023.1.6126 | Direct-Push Profit Room Interface certified The ProfitRoom DirectPush interface is available for direct connection with NebulaCRS. The interface supports availability, rate and restriction uploads along with reservation delivery. | N/A | |
| CRS-I940 | Call Center | 2023.1.6091 | Deposit Allocation Screen Property and inventory description added on call center deposit allocation screen | 28261 |
CRS-I2140 | NebulaCRS | 2023.1.6074 | TravelPort Interface GDS Additional Info GDS Additional Info will no longer be sent in the single property availability response. This change is specifically for the Travel Port interface | N/A |
CRS-I2131 | NebulaCRS | 2023.1.6072 | NebulaCRS Channel Mappings for Rates Add the "Must Send" rate functionality to the NebulaCRS interfaces. This will allow rates to be excluded that are set up as linked rates on the channel's side and do not have rate periods built on NebulaCRS / eRes, from our rate uploads and upload queues. Added to the rate mappings screen in NebulaCRS, per property | N/A |
CRS-I2166 | Call Center | 2023.1.6090 | Call Center Support URL Updated Support URL on Call Center front end and create support button within call center | N/A |
CRS-I2141 | NebulaCRS | 2023.1.6188 | Roll Rates Selection Screen When rolling rates, and a user selects Rate Codes that are not linked to a particular Property, it will skip that Rate Code when rolling the rates. | N/A |
CRS-I2186 | Call Center | 2023.1.6228 | Prevent multiple users modifying the same reservation at the same time Added a notification message to inform user if a booking is already open by another user. The User will then not be able to make/save any changes.(Depends on what they are trying to do) Opened reservation is being tracked by a cache in Nebula CRS that can be cleared manually if need be. This is a browser app and not all scenarios can be catered for. If for instance a user has a booking open and just closes the browser without logging out etc the cache will never be updated. For these type of scenarios a 'Remove Lock' button has been added. This will allow a user to 'take over ' editing of the reservation. | N/A |
CRS-I2179 | Call Center | 2023.1.6228 | Contact Details after agent being added gets removed. Call Centre will now not update the Contact Name, Contact Email
when selecting and Agent or Contact if aforementioned fields already
have values. This will come with the following caveats:
1) If the user entered values, it will keep them and not update to the Agent Contact Name
2) If the user selects an Agent that has a Contact Name, that value will
be set if empty on the reservation. If the user then selects a Contact,
that contact's name will be set on the reservation contact name
regardless if it has a value because they have selected a new contact.
3) If the user selects a Contact which has an email that value will be set on the reservation contact email if it is empty. | 91517 |
| CRS-I952 | Call Center | 2023.1.6228 | Override Rate Code or Rate Amount on Itinerary for specific night Added the ability to split out a specific night on an itinerary to be able to override the rate code or rate amount under rate breakdown | 29335 |
CRS-I2205 | Call Center | 2023.1.6228 | Override Rate Code or Rate Amount on Service for specific night Added the ability to split out a specific night on a service to be able to override the rate code or rate amount under rate breakdown | N/A |
CRS-I2174 | Call Center | 2023.1.6228 | Reservation History added to Call Center Changes to reservation are now visible under History button on the reservation screen. | 91509 |
CRS-I2175 | Call Center | 2023.1.6228 | Agent Contract Added column for agent group to filter for agents when creating a contract in NebulaCRS | 45217 |
CRS-I2188 | Call Center | 2023.1.6228 | Call Centre to be automatically updated when inventory is edited. Nebula CRS will now trigger an upload to Cloud Firestore when editing any Call Center visible Inventory fields eg. Description, Pax Limits, Name etc. A special scenario was also added that if an Inventory is marked as hidden, that inventory will be deleted from Cloud Firestore and no be longer visible on the Density Chart. (Wait about 5 mins between switching the show flag on/off for system to complete updating). | N/A |
CRS-I2184 | Call Center | 2023.1.6228 | Property banking details and property details can be found in 2 places. under None > Arriving Property Merge tag group. This only shows the details of the first arriving property not listing all the properties of the reservation. under Itinerary > property merge tag. This lists all banking details loaded for each property booked as well as property details. Please note, if an itinerary has 4 itineraries, it will list all 4 property details as this is linked to a itinerary. Property detail merge tags are: Brand, City , Email, GPS Alt , GPS Latitude, GPS longitude, Note, Physical address1, Physical address 2, Physical Postal Code, Postal address 1, Postal address 2, Postal Code, Rates IncTax, Telephone No, VAT Number, Web Address | 103507 |
CRS-I2259 | Call Center | 2023.1.6273 | Applying a rate code doesn't apply market field Added Market code calculation logic when booking through NebulaCRS | 119533 |
CRS-I2208 | InMotion | 2023.1.6273 | Hidden Allocation Schedules displaying on schedule drop down list Allocations which are hidden no longer appear on allocation schedule drop down list | 107125 |
CRS-I2201 | NebulaCRS | 2023.1.6261 | NebulaCRS User rights: prevent users from unassigning properties from administrator user group Users are no longer able to unassign properties on the Administrator user group but are able to assign properties | N/A |
CRS-I1709 | NebulaCRS | 2023.1.6259 | SiteMinder - OTA_NotifReportRS reservation confirmation still logging in eRes The OTA_NotifReportRS is now successfully logged in Kibana | N/A |
CRS-I2245 | NebulaCRS | 2023.1.6273 | Hotelbeds - Credentials per Property Changed the logic for Hotelbeds connection to look at credentials per property instead of credentials on the connection | N/A |
CRS-I2244 | NebulaCRS | 2023.1.6279 | OXI Rates download Added OXIUsesV6Rate setting for OXI Interface on NebulaCRS propeerty interface tab PMSOnly rate setting screen added for clients who have OXI or OXITwoWay interface enabled to allow for specification of StartSell and End Sell dates | N/A |
CRS-I2248 | NebulaCRS | 2023.1.6319 | NebulaCRS room type rate code mapping logic Added logic to allow for room type rate code combination mapping on NebulaCRS interfaces. This is specifically for Expedia and HotelHub interfaces | N/A |
CRS-I2248 | NebulaCRS | 2023.1.6319 | HotelHub - Flight Centre Interface Changes Added NebulaCRS room type rate code mapping logic, this will also for additional child room rates to be mapped. HTI will need to remove existing mapping and then update the settings to allow for mapping of ONE parent rate code and multiple child rate codes. Reservations will still download with Parent Rate code. | N/A |
| CRS-I2221 | NebulaCRS | 2023.1.6288 | Booking.com Nebula reservation contact details to populate in namelist Booking.com ignore.namelist setting added to Booking.com Nebula interface | 112426 |
Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-I2158 | Call Center | 2023.1.6086 | Cruise location display color incorrect on reservation itinerary Fixed issue where Itinerary would display incorrect cruise location colour. | 103137 |
CRS-I2150 | NebulaCRS | 2023.1.6087 | Deposit & Cancellation Policy Validity Creation Error Fixed issue when adding Deposit or Cancellation Policy Validity caused an error when trying to launch eRes. | 83045 |
CRS-I2144 | NebulaCRS | 2023.1.6075 | Cancellation Policy update ( Terms and Conditions) Forced the background to be white so it caters for logos that have white in the background on PDF templates. | 79763 |
CRS-I2133 | NebulaCRS | 2023.1.6073 | Deleted restriction not appearing on History Fixed issue where Restrictions/Closeouts linked to ALL Hotels did not display in History. NOTE - This can affect multi tenant systems where the user should only be able to see restrictions/closeouts for properties they have access to. | 75437 |
CRS-I2187 | Call Center | 2023.1.6119 | Error when attempting to make reservation Fixed issue where under certain conditions if no rates are available a booking could not be made | 104650 |
CRS-I2194 | NebulaCRS | 2023.1.6127 | Dashboard Fixed issue where Dashboard kept resizing in Chrome and Edge | 101011 |
| CRS-I2218 | Call Center | 2023.1.6156 | Cancellation PDF Template Fixed issue where CancellationVoucher.rpt was not called when viewing a cancellation pdf template in Call Center | 110431 |
CRS-I2220 | NebulaCRS | 2023.1.6183 | Cancellation PDF Template Terms and Conditions Fixed issue where cancellation templates terms and conditions were distorted when formatting had been added | 110431 |
CRS-I2224 | NebulaCRS | 2023.1.6186 | NebulaCRS Default Ticks on Rate code Creation Rate code is now created with Rewardable, Redeemable, Individual and Group ticked. | N/A |
CRS-I2230 | NebulaCRS | 2023.1.6191 | Agoda reservation amendments Resolved issue to stop the duplicate repeating amendments on an Agoda reservation, which in some systems sent a large amount of email notifications to the client and property email addresses | 106030 |
CRS-I2182 | Call Center | 2023.1.6228 | Call center reservation not evaluating max pax on room type Fixed issue where max pax on room type was not evaluated when making a reservation | N/A |
CRS-I2183 | Call Center | 2023.1.6228 | Zero guests allowed when making reservation To prevent Zero guests booked in a room, the reserve button becomes greyed out when there are no adults or kids selected. | N/A |
CRS-I2128 | NebulaCRS | 2023.1.6191 | Publish Stops on "In Progress" state eResServer will now check on startup for Rate Publish jobs that are 'in-progress' and will change them to 'Waiting to publish'. These job(s) will then be published once eResServer is up and running. | 105815 |
CRS-I2228 | NebulaCRS | 2023.1.6187 | HotelHub - SOAP Headers incorrect Updated SOAP Headers to match expected SOAP Header | N/A |
CRS-I1857 | NebulaCRS | 2023.1.6257 | WebService Sync - Missing / additional SOAP header elements Updated SOAP Headers to match expected SOAP Header for DirectPush and DirectPMS | N/A |
CRS-I2233 | NebulaCRS | 2023.1.6241 | SynXis - ReservationRS Null Pointer error For SynXis CRS the reservation confirmation (OTA_HotelResNotifRS) was not sent out when a new, modify, or cancel reservation is received from SynXis CRS. | N/A |
CRS-I2235 | NebulaCRS | 2023.1.6241 | OTA-PMS Financial Transaction The deposit message (FinancialTransactionRQ) was not triggered when received a reservation containing deposit details in the reservation XML, using the DIRECTPUSH interface. | 115147 |
CRS-I2253 | NebulaCRS | 2023.1.6261 | Adding contracted rates on NebulaCRS When adding contract and try to type in the code, property or agent the cursor jumps in each field which makes it difficult to add. This was due to the client's large amount of Agents being fetched in the background. Made a change to only fetch Agents as the user scrolls the Agent List grid but it does change the behaviour of the list grid. | 118412 |
CRS-I2256 | Call Center | 2023.1.6262 | Voucher Field Disappearing after an Amendment Fixed issue where Voucher number did not display when opening reservations. | 119544 |
| CRS-I2260 | Call Center | 2023.1.6273 | Reservations could not be made or found with Corporate Profiles created in NebulaCRS Fixed issue where bookings could not be made for corporates not in the corporate DB table. | 120058 |
CRS-I2232 | Call Center | 2023.1.6242 | Services or Itineraries missing currency field could not be found on reservation lookup Improved Services logic to better apply a default RateCode for RateTBA bookings, but similar to Itinerary RateTBA scenarios the Property default currency will be used. That is a required setup. | 114726 |
CRS-I2251 | Call Center | 2023.1.6273 | Apply across property rule is not applying correctly on the Minimum and Maximum length of stay restrictions Fixed issue where Restrictions marked as "Across Property" would un-restrict rates if booking non consecutive or overlapping nights. Total nights booked should only count consecutive nights. This fix should also allow Across Property Min and MAX LOS restrictions to function properly | 116274 |
CRS-I2255 | Reports | 2023.1.6276 | Reports were unlinked from User Groups after Upgrade The below listed reports were unlinked from user groups after eRes was upgraded, this will no longer occur. - Additional Services by Property Service Date - Hold and Provisional Reservations List by Property - Hold and Provisional Reservations List - Arrivals Summary by User - Corporate Master File (New/Changes) | 116419 |
CRS-I2277 | NebulaCRS | 2023.1.6280 | Booking.com Nebula - Linked rates sending incorrect double/sharing amount Fixed issue caused by combination of settings for rounding and to show the sharing rate as a double value. The rounding was already handled, however, check was added for the show sharing value as double that applies to Nebula ADS with the rates to upload. | N/A |
CRS-I2278 | NebulaCRS | 2023.1.6290 | Mews restriction not closing out all source codes Fixed issue where a close out is sent from the Mews PMS it does not close out all source codes. | N/A |