NebulaCRS 2024.1

NebulaCRS 2024.1

New Features/Changes

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2527NebulaCRS2024.1.6948HTI Administrator User changes locked
Removed the ability for HTI Admin user password to be changed by any other user other than HTI Admin.
Users who have the "Change Password" will not be able to change the HTI Admin user's password.
Any changes made by users other than HTI Admin to the HTI Admin User will not be saved.
N/A
CRS-I2215Interface2024.1.6886Su Channel Manager
New Interface with SU Channel manager
N/A
CRS-I2485Report2024.1.6905Quotations/ Waitlist Reservations PDF Template Changes
1. Added new field to Documents table, 'IncludeDeposit' that can be toggled on or of per Document.
2. Fixed issues where deposits and totals where not calculated correctly on Waitlist/Quote pdf template.
#153763
CRS-I2496Call Center2024.1.6922Guest profile lookup on Call Center
Added ability to search eRes Guest profiles when no loyalty system is enabled. Some loyalty system will also allow local profile lookups however OWS Loyalty Interface does not.
N/A
CRS-I2463NebulaCRS2024.1.6884Country names updated to Proper CaseN/A
CRS-I2375Call Center2024.1.6922Hide Rate Preview window
Added setting to enable or disable Rate Preview on availability chart
N/A
CRS-I2533Interface2024.1.6934Agoda and Agoda Nebula Rate Pax change
Change rate uploads for the Agoda interface to look at the MaxAdults value set and let this determine if a Single, Double and Full rate amount is uploaded, and only use the MaxPax value if there is no MaxAdults value set on the Hotel Rate Code, Rate Code or Inventory setups.
N/A
CRS-I2478Interface2024.1.6925Send Origin Code
eRes will now send the origin code to Apex, this will be stored as the Booking Method on Apex. Take note a setting will need to be enabled on Apex eresota interface on Apex.
#151339


Defects Resolved

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-2409Interface2024.1.6886Agoda Nebula - No user system error logging
Fixed issue when the API Token was set on the Password field on the Agoda Nebula connection, a system error was repeatedly logged in the system logs
N/A
CRS-I2457Report2024.1.6861STAT-MO Monthly Occupancy report only pulls for 1 month
Fixed issue where report timed out when pulled for longer than one month
#149515
CRS-I2462Interface2024.1.6872Booking.com Nebula - Direct reservation modification null pointer error
On Booking.com Nebula when the direct modification is received instead the system logs a NULL pointer exception.
Fixed issue where direct modifications made via Booking.com NebulaCRS interface will create a new reservation.
The direct reservation modification is when a client switches channel managers and when a booking that already exists on a channel is amended, this will send a reservation modification to NebulaCRS.
N/A
CRS-I2490InMotion2024.1.6900Hidden cabin still displaying on Cruise Chart
Fixed issue where hidden cabin still displayed on cruise chart
#153617
CRS-I2487Call Center2024.1.6901Incorrect rate breakdown on single itinerary reservations
Fixed issue where single itinerary multi room bookings had incorrect itinerary totals after saving/re-opening the booking. The incorrect Rate Breakdown was returned.
N/A
CRS-I2488Report2024.1.6894Top Agent Report
Fixed issue where status was not working properly when selected, also fixed the heading to show which statuses are included when the report is run.
#152873
CRS-I2481Interface2024.1.6891Booking.com Nebula - Not saving telephone number or email addresses on reservation
Reservations are once again saving with the correct reservation profile and details when the Booker and Guest details differ in the reservation message
#152290
CRS-I2521Call Center2024.1.6922Group Type Reservation amounts are incorrect
Fixed issue where the Rate Change amount was incorrect when making Group bookings through Call Center.
Fixed issue where after saving group booking on Call Center, the Itinerary amount was incorrect on Summary screen.
Fixed issue Commission calculation when booking group bookings in Call Center.
#156400
CRS-I2504Interface2024.1.6945Hotelbeds Reservation Failures
Fixed issue where reservations from Hotelbeds failed due to incorrect protocol.
N/A
CRS-I2536Interface2024.1.6939Incorrect sharing rate sent to Opera
Sharing PP was not evaluated if the Single rate does not change over weekends when sending rates to Opera.
N/A
CRS-I2480Interface2024.1.6894Booking.com Nebula Interface Failing to Cancel Reservation
Resolved issue when reservation failed to cancel due to deadlock
#153019
CRS-I2486Interface2024.1.6899DirectPush - MarketCode to not fail reservation
Fixed issue when receiving a MarketCode attribute in the reservation message that does not exist on the DirectPush receiving system, the booking fails to save. A warning is added to the memo.
N/A
CRS-I2461Interface2024.1.6877Booking.com Nebula - Error saving reservation
When a booking is received with an '&' in the name, the reservation is now successfully saved and the confirmation response is sent back to Booking.com channel.
#150543
CRS-I2547Call Center2024.1.6939Issue adding service
Fixed issue where services with note more than 500 characters could not be added to reservation.
#159029
CRS-I2583Call Center2024.1.6961Deposit Due Amount on Deposit screen 0 amount
When reservation was booked with an agent and had a hold itinerary, once the reservation was converted to provisional, the deposit due amount did not calculate
#162484
CRS-I2473Admin2024.1.6886Nebula Channel - Mapping publishing error
Agoda Nebula and Galileo mapping publishing. Able to successfully publish the mappings now and the error is no longer logged
N/A
CRS-I2559
Call Center
2024.1.6939
Call Center Display Sequencing
Sequencing on property and room types on Call Center was incorrect when sequencing went into double digits
N/A
CRS-I2575Call Center2024.1.6959Reservation could not be found on Call Center
Fixed error:"spPendingCopyFromDepositDue encountered a missing PendingItineraryID for PendingReservationID:" when trying to open reservation in Call Center.
#160986




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