Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-2409 | Interface | 2024.1.6886 | Agoda Nebula - No user system error logging Fixed issue when the API Token was set on the Password field on the Agoda Nebula connection, a system error was repeatedly logged in the system logs | N/A |
CRS-I2457 | Report | 2024.1.6861 | STAT-MO Monthly Occupancy report only pulls for 1 month Fixed issue where report timed out when pulled for longer than one month | #149515 |
CRS-I2462 | Interface | 2024.1.6872 | Booking.com Nebula - Direct reservation modification null pointer error On Booking.com Nebula when the direct modification is received instead the system logs a NULL pointer exception. Fixed issue where direct modifications made via Booking.com NebulaCRS interface will create a new reservation. The direct reservation modification is when a client switches channel managers and when a booking that already exists on a channel is amended, this will send a reservation modification to NebulaCRS. | N/A |
CRS-I2490 | InMotion | 2024.1.6900 | Hidden cabin still displaying on Cruise Chart Fixed issue where hidden cabin still displayed on cruise chart | #153617 |
CRS-I2487 | Call Center | 2024.1.6901 | Incorrect rate breakdown on single itinerary reservations Fixed issue where single itinerary multi room bookings had incorrect itinerary totals after saving/re-opening the booking. The incorrect Rate Breakdown was returned. | N/A |
CRS-I2488 | Report | 2024.1.6894 | Top Agent Report Fixed issue where status was not working properly when selected, also fixed the heading to show which statuses are included when the report is run. | #152873 |
CRS-I2481 | Interface | 2024.1.6891 | Booking.com Nebula - Not saving telephone number or email addresses on reservation Reservations are once again saving with the correct reservation profile and details when the Booker and Guest details differ in the reservation message | #152290 |
CRS-I2521 | Call Center | 2024.1.6922 | Group Type Reservation amounts are incorrect Fixed issue where the Rate Change amount was incorrect when making Group bookings through Call Center. Fixed issue where after saving group booking on Call Center, the Itinerary amount was incorrect on Summary screen. Fixed issue Commission calculation when booking group bookings in Call Center. | #156400 |
CRS-I2504 | Interface | 2024.1.6945 | Hotelbeds Reservation Failures Fixed issue where reservations from Hotelbeds failed due to incorrect protocol. | N/A |
CRS-I2536 | Interface | 2024.1.6939 | Incorrect sharing rate sent to Opera Sharing PP was not evaluated if the Single rate does not change over weekends when sending rates to Opera. | N/A |
CRS-I2480 | Interface | 2024.1.6894 | Booking.com Nebula Interface Failing to Cancel Reservation Resolved issue when reservation failed to cancel due to deadlock | #153019 |
CRS-I2486 | Interface | 2024.1.6899 | DirectPush - MarketCode to not fail reservation Fixed issue when receiving a MarketCode attribute in the reservation message that does not exist on the DirectPush receiving system, the booking fails to save. A warning is added to the memo. | N/A |
CRS-I2461 | Interface | 2024.1.6877 | Booking.com Nebula - Error saving reservation When a booking is received with an '&' in the name, the reservation is now successfully saved and the confirmation response is sent back to Booking.com channel. | #150543 |
CRS-I2547 | Call Center | 2024.1.6939 | Issue adding service Fixed issue where services with note more than 500 characters could not be added to reservation. | #159029 |
CRS-I2583 | Call Center | 2024.1.6961 | Deposit Due Amount on Deposit screen 0 amount When reservation was booked with an agent and had a hold itinerary, once the reservation was converted to provisional, the deposit due amount did not calculate | #162484 |
CRS-I2473 | Admin | 2024.1.6886 | Nebula Channel - Mapping publishing error Agoda Nebula and Galileo mapping publishing. Able to successfully publish the mappings now and the error is no longer logged | N/A |
CRS-I2559 | Call Center | 2024.1.6939 | Call Center Display Sequencing Sequencing on property and room types on Call Center was incorrect when sequencing went into double digits | N/A |
CRS-I2575 | Call Center | 2024.1.6959 | Reservation could not be found on Call Center Fixed error:"spPendingCopyFromDepositDue encountered a missing PendingItineraryID for PendingReservationID:" when trying to open reservation in Call Center. | #160986 |