NebulaCRS 2024.3

NebulaCRS 2024.3

New Features/Changes

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2655Nebula Admin2024.3.7578Override Screen
Override screen has been renamed to "Rate Override"
Additional changes include:
Number of booked rooms and occupancy percentage displays under the rate per room category
Graph's legend has been removed to allow for more space. Still able to hover over the graph to view the information.
Added a tick box to view rates for 21 days.
N/A
CRS-I2660Nebula Admin2024.3.7578Published Rates Screen
Users can now view rates published to eRes, including derived rates and various rate settings. Rates will also be visible for properties where the PMS uploads rates. Only rates that have been marked under the Hotel code rates will be visible. Rooms and rates that have not been published will not appear here. Rates are viewable for 14 or 21 days at a time.
N/A
CRS-I2667Interface2024.3.7184Create multiple namelist profiles when receiving multiple guest profiles
When multiple guest names are received from a channel, these are now saved in the namelist. Change applied to the following interfaces; Booking.com Nebula, STAAH, DirectPush and SynXis
#174726
CRS-I2476Interface2024.3.6977Booking.com Nebula - Add memo to reservation history
The changes to the memo are now shown in the reservation history when receiving a new, modify, and cancel reservation from Booking.com Nebula
N/A
CRS-I2307 & CRS-I2674Interface2024.3.7584Removal of Negotiated Rate information in the Travel Agent Profile in OXI messages
Added setting 'OXI.Agent.SendNegotiatedRates' or 'OXITwoWay.Agent.SendNegotiatedRates' which can be enabled in order for negotiated rates to no longer send in reservation message.
N/A
CRS-I2406Nebula Admin2024.3.7584Additional Hotel Features
New Notel Features have been added, listed below
Backup Power, Outdoor Shower, Pet friendly, Fitness Centre, Shuttle service, Eco friendly, Smoke Free, Casino, Business Center, All Inclusive, Concierge, Indoor pool, Free parking, Breakfast
N/A
CRS-I2613Call Center2024.3.7584Nebula to clear temporary hold of availability after 20 minutes for bookings made on call center
When inventory added to cart in Call Center and new or modified reservation is not saved, NebulaCRS will release inventory back into availability after 20 minutes (unless setting is enabled for longer or shorter hold). Please note that this doesn't clear the cart, the cart will still show the initial value but release inventory availability back.
N/A
CRS-I2369Call Center2024.3.7584Call Center Preview Pane
A preview pane has been added to view itineraries being booked or booked on a reservation.
Cart Preview pane will automatically open when starting a new booking and only on first reserve. If the user has closed it, it will then stay closed for subsequent amendments. Itinerary statuses will display in the applicable colour ie. Hold - Orange, Provisional - Blue, Guaranteed - Green, Quote - Black.
N/A
CRS-I2358Nebula Admin2024.3.7584Call Center Email History
Added ability to View sent email on the Email History in Nebula CRS. A new user right 'View Email History' was added to allow property users with minimal user rights to be able to view emails history. Re-send will only be an option if the email could not be sent initially.
N/A
CRS-I2371Call Center2024.3.7584Show rates as Double
Call Centre now supports the setting ShowRatesAsDouble
N/A
CRS-I2495Call Center2024.3.7584Custom Property Filters in Call Center
Setting added for clients who utilise own property filters on Nebula, NebulaCS.UseHotelFilters = 'Y'
Call Center will only list the filters applied on the property and not all values applied on the filter value
N/A
CRS-I2523Call Center2024.3.7584Export and import option for email templates
Added ability to import/export email templates.
N/A
CRS-I2538Call Center2024.3.7584Viewing Allocations on availability chart
Added ability to view allocations in call center density chart when 1 day is selected. The value displayed will be the allocations availability, with a breakdown of allocations of that day when hovered over the value. A value of 0 will mean all allocations have been already booked.
The value 'n/a' will be displayed when no allocation built for that day.

#158295
CRS-I2562Call Center2024.3.7584Rate lookup screen changes
Added a tooltip to display Rate Code and Meal Plan Name
Added a toggle to hide/show Rate Pax Limits. By default hidden.
Added an info chip, which displays Cancellation/Deposit Policy when hovered over.
N/A
CRS-2574 & CRS-I2632Call Center2024.3.7584Additional Merge Tags for Email Templates
Added Booking/Amend Date No Time merge tags
Added Loyalty merge tags with Points used, Loyalty Member Tier Code and Name
Agent Invite and Forgot Password Email template type and merge tags - Contact Username, Temp Password
N/A
CRS-I2564Call Center2024.3.7584Added labels to drop down fields on reservation screensN/A
CRS-I2683Call Center2024.3.7671Call Center Reservation History
Add option to hover over reservation history fields to view more details
Enlarged History drawer
More space given to History Detail vertically
Grouped history into "minizable" sections (Reservation Details, Itinerary and Services)
Only sections with changes will be displayed
N/A
CRS-I2685Call Center2024.3.7671Call Center Email Templates From Email address
Added the ability to specify the "From Address" to be used when sending an email per template.
If specified it will override all other database setting.
N/A
CRS-I2566Call Center2024.3.7671Reservation number not readable after clicking save
Fixed issue where the reservation number was sometimes hidden by the reservation number field title after the reservation has been saved on the summary screen
N/A
CRS-I440BookNow 2.02024.3.7584New Book Now 2.0 Module
More Info here
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CRS-I2626BookNow 2.02024.3.7584Properties linked to Agent or Corporate Profile
Agents/Corporates will be allowed to book all properties, however BookNow 2.0 will indicate which properties the profile has negotiated rates with and also display these properties, first in the results. An active existing contract should be in place.
N/A
CRS-I2732Nebula Admin2024.3.7603Grand Total on PDF Templates
Grand Total will display sum of all tax inclusive and exclusive items.
#182220
CRS-I2673Reports2024.3.7587NebulaCRS reports filtering by Users
Added option to filter Users by the 'Allow Login' flag and will default to true, this then shrinks the list you see on the report screen selection.
Able to select inactive users only, depending on the results you want to see.
This filter is just to help users to see active users and be able to select the ones they want to report on
#139185
CRS-I2730Nebula Admin2024.3.7671Currency Codes
ISO list of currency codes added if they do not already exist in system, these are by default hidden.
Ability to edit or delete code and GDS code has been disabled. Name ,rate and show is still editable. New codes cannt be added.
N/A


Defects Resolved

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2726InMotion2024.3.7587Deleting Cruise Schedule Restriction Error
An error prevented user from deleting a cruise schedule with a linked restriction.
When a cruise schedule made prior to 2020 is deleted, it will delete the schedule and the link to the Restriction. The Restriction will also be marked as Deleted. The user will then have to publish the Restriction changes afterwards.
#180219
CRS-I2704Nebula Admin2024.3.7579PDF Web template not sending PDF if "Use for Status" defined
Fixed issue where the reservation status did not correctly update when receiving an external payment resulting in the incorrect template being sent if templates for certain statuses exist
N/A
CRS-I2435Nebula Admin2024.3.7556Hidden origin, source and market fields options available when creating an agent profile
Fixed issue where hidden Origin/Source and Market ites where shown on the Agents page.
N/A
CRS-I2675Interface2024.3.7184Rate Closeouts and Restrictions Not Uploading
Fixed issue where Rate Closeouts and Restrictions are not being triggered to upload to Nebula channels when the Rate Closeout or Restriction StartDate and EndDate was for current day
N/A
CRS-I2647Nebula Admin2024.3.7580Loyalty NULL Pointer
Fixed nullpointer when PostDepositOnRedemption is not ticked when creating a loyalty program in Nebula CRS.
N/A
CRS-I2671Interface2024.3.7184DirectPush - Loyalty reservations saving with NULL ClientID
Fixed issue when receiving a new reservation from DirectPush interface which includes a loyalty number, the booking was saved in eRes but the Reservation table entry had the ClientID field set to NULL. The subsequent reservation message sent to Apex via OTA_PMS was missing the ResGlobalInfo Type="3" Profile element, which was used to save the guest details.
#173190
CRS-I2666Interface2024.3.7184Agoda Nebula interface sending negative availability counts
Fixed issue where Agoda Nebula interface was sending negative availability counts instead of zeror, this resulted in an error being returned from Agoda and the whole update failing to apply on the Agoda side.
N/A
CRS-I2670Interface2024.3.7184Agoda Nebula reservation request message issue
Fixed issue where the request message for Agoda Nebula interface was sending incorrectly. There were capital letters in the request causing "Internal Server Errors" on Agoda's side.
N/A
CRS-I2652Interface2024.3.7184Booking.com eRes and Nebula Restriction Errors
Fixed issue where restriction was sent for specific dates and the Days of the Week element was incorrect Booking.com then returned Error Code="DATE_ELEMENT_MISSING" ShortText="Date is missing".
N/A
CRS-I2658Interface2024.3.7170Booking.com Nebula Reservation Failed Null Pointer Error
Fixed issue where First name or Surname exceeded 50 characters and reservation failed to save
N/A
CRS-I2689Nebula Admin2024.3.7600Error when deleting room type on CRS
Fixed issue where newly added room types which do not have reservation history or PMS availability updates, could not be deleted from NebulaCRS
N/A
CRS-I2719Nebula Admin2024.3.7671Base Rate Imports
Fixed issues where up to pax was not applied when importing base rates
Weekend and Midweek rates now import
Null Pointer when publishing rates
Import Formats can be found here
N/A
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