Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-I2655 | Nebula Admin | 2024.3.7578 | Override Screen Override screen has been renamed to "Rate Override" Additional changes include: Number of booked rooms and occupancy percentage displays under the rate per room category Graph's legend has been removed to allow for more space. Still able to hover over the graph to view the information. Added a tick box to view rates for 21 days. | N/A |
CRS-I2660 | Nebula Admin | 2024.3.7578 | Published Rates Screen Users can now view rates published to eRes, including derived rates and various rate settings. Rates will also be visible for properties where the PMS uploads rates. Only rates that have been marked under the Hotel code rates will be visible. Rooms and rates that have not been published will not appear here. Rates are viewable for 14 or 21 days at a time. | N/A |
CRS-I2667 | Interface | 2024.3.7184 | Create multiple namelist profiles when receiving multiple guest profiles When multiple guest names are received from a channel, these are now saved in the namelist. Change applied to the following interfaces; Booking.com Nebula, STAAH, DirectPush and SynXis | #174726 |
CRS-I2476 | Interface | 2024.3.6977 | Booking.com Nebula - Add memo to reservation history The changes to the memo are now shown in the reservation history when receiving a new, modify, and cancel reservation from Booking.com Nebula | N/A |
CRS-I2307 & CRS-I2674 | Interface | 2024.3.7584 | Removal of Negotiated Rate information in the Travel Agent Profile in OXI messages Added setting 'OXI.Agent.SendNegotiatedRates' or 'OXITwoWay.Agent.SendNegotiatedRates' which can be enabled in order for negotiated rates to no longer send in reservation message. | N/A |
CRS-I2406 | Nebula Admin | 2024.3.7584 | Additional Hotel Features New Notel Features have been added, listed below Backup Power, Outdoor Shower, Pet friendly, Fitness Centre, Shuttle service, Eco friendly, Smoke Free, Casino, Business Center, All Inclusive, Concierge, Indoor pool, Free parking, Breakfast | N/A |
CRS-I2613 | Call Center | 2024.3.7584 | Nebula to clear temporary hold of availability after 20 minutes for bookings made on call center When inventory added to cart in Call Center and new or modified reservation is not saved, NebulaCRS will release inventory back into availability after 20 minutes (unless setting is enabled for longer or shorter hold). Please note that this doesn't clear the cart, the cart will still show the initial value but release inventory availability back. | N/A |
CRS-I2369 | Call Center | 2024.3.7584 | Call Center Preview Pane A preview pane has been added to view itineraries being booked or booked on a reservation. Cart Preview pane will automatically open when starting a new booking and only on first reserve. If the user has closed it, it will then stay closed for subsequent amendments. Itinerary statuses will display in the applicable colour ie. Hold - Orange, Provisional - Blue, Guaranteed - Green, Quote - Black. | N/A |
CRS-I2358 | Nebula Admin | 2024.3.7584 | Call Center Email History Added ability to View sent email on the Email History in Nebula CRS. A new user right 'View Email History' was added to allow property users with minimal user rights to be able to view emails history. Re-send will only be an option if the email could not be sent initially. | N/A |
CRS-I2371 | Call Center | 2024.3.7584 | Show rates as Double Call Centre now supports the setting ShowRatesAsDouble | N/A |
CRS-I2495 | Call Center | 2024.3.7584 | Custom Property Filters in Call Center Setting added for clients who utilise own property filters on Nebula, NebulaCS.UseHotelFilters = 'Y' Call Center will only list the filters applied on the property and not all values applied on the filter value | N/A |
CRS-I2523 | Call Center | 2024.3.7584 | Export and import option for email templates Added ability to import/export email templates. | N/A |
CRS-I2538 | Call Center | 2024.3.7584 | Viewing Allocations on availability chart Added ability to view allocations in call center density chart when 1 day is selected. The value displayed will be the allocations availability, with a breakdown of allocations of that day when hovered over the value. A value of 0 will mean all allocations have been already booked. The value 'n/a' will be displayed when no allocation built for that day. | #158295 |
CRS-I2562 | Call Center | 2024.3.7584 | Rate lookup screen changes Added a tooltip to display Rate Code and Meal Plan Name Added a toggle to hide/show Rate Pax Limits. By default hidden. Added an info chip, which displays Cancellation/Deposit Policy when hovered over. | N/A |
CRS-2574 & CRS-I2632 | Call Center | 2024.3.7584 | Additional Merge Tags for Email Templates Added Booking/Amend Date No Time merge tags Added Loyalty merge tags with Points used, Loyalty Member Tier Code and Name Agent Invite and Forgot Password Email template type and merge tags - Contact Username, Temp Password | N/A |
CRS-I2564 | Call Center | 2024.3.7584 | Added labels to drop down fields on reservation screens | N/A |
CRS-I2683 | Call Center | 2024.3.7671 | Call Center Reservation History Add option to hover over reservation history fields to view more details Enlarged History drawer More space given to History Detail vertically Grouped history into "minizable" sections (Reservation Details, Itinerary and Services) Only sections with changes will be displayed | N/A |
CRS-I2685 | Call Center | 2024.3.7671 | Call Center Email Templates From Email address Added the ability to specify the "From Address" to be used when sending an email per template. If specified it will override all other database setting. | N/A |
CRS-I2566 | Call Center | 2024.3.7671 | Reservation number not readable after clicking save Fixed issue where the reservation number was sometimes hidden by the reservation number field title after the reservation has been saved on the summary screen | N/A |
CRS-I440 | BookNow 2.0 | 2024.3.7584 | New Book Now 2.0 Module More Info here | N/A |
CRS-I2626 | BookNow 2.0 | 2024.3.7584 | Properties linked to Agent or Corporate Profile Agents/Corporates will be allowed to book all properties, however BookNow 2.0 will indicate which properties the profile has negotiated rates with and also display these properties, first in the results. An active existing contract should be in place. | N/A |
CRS-I2732 | Nebula Admin | 2024.3.7603 | Grand Total on PDF Templates Grand Total will display sum of all tax inclusive and exclusive items. | #182220 |
CRS-I2673 | Reports | 2024.3.7587 | NebulaCRS reports filtering by Users Added option to filter Users by the 'Allow Login' flag and will default to true, this then shrinks the list you see on the report screen selection. Able to select inactive users only, depending on the results you want to see. This filter is just to help users to see active users and be able to select the ones they want to report on | #139185 |
CRS-I2730 | Nebula Admin | 2024.3.7671 | Currency Codes ISO list of currency codes added if they do not already exist in system, these are by default hidden. Ability to edit or delete code and GDS code has been disabled. Name ,rate and show is still editable. New codes cannt be added. | N/A |
Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-I2726 | InMotion | 2024.3.7587 | Deleting Cruise Schedule Restriction Error An error prevented user from deleting a cruise schedule with a linked restriction. When a cruise schedule made prior to 2020 is deleted, it will delete the schedule and the link to the Restriction. The Restriction will also be marked as Deleted. The user will then have to publish the Restriction changes afterwards. | #180219 |
CRS-I2704 | Nebula Admin | 2024.3.7579 | PDF Web template not sending PDF if "Use for Status" defined Fixed issue where the reservation status did not correctly update when receiving an external payment resulting in the incorrect template being sent if templates for certain statuses exist | N/A |
CRS-I2435 | Nebula Admin | 2024.3.7556 | Hidden origin, source and market fields options available when creating an agent profile Fixed issue where hidden Origin/Source and Market ites where shown on the Agents page. | N/A |
CRS-I2675 | Interface | 2024.3.7184 | Rate Closeouts and Restrictions Not Uploading Fixed issue where Rate Closeouts and Restrictions are not being triggered to upload to Nebula channels when the Rate Closeout or Restriction StartDate and EndDate was for current day | N/A |
CRS-I2647 | Nebula Admin | 2024.3.7580 | Loyalty NULL Pointer Fixed nullpointer when PostDepositOnRedemption is not ticked when creating a loyalty program in Nebula CRS. | N/A |
CRS-I2671 | Interface | 2024.3.7184 | DirectPush - Loyalty reservations saving with NULL ClientID Fixed issue when receiving a new reservation from DirectPush interface which includes a loyalty number, the booking was saved in eRes but the Reservation table entry had the ClientID field set to NULL. The subsequent reservation message sent to Apex via OTA_PMS was missing the ResGlobalInfo Type="3" Profile element, which was used to save the guest details. | #173190 |
CRS-I2666 | Interface | 2024.3.7184 | Agoda Nebula interface sending negative availability counts Fixed issue where Agoda Nebula interface was sending negative availability counts instead of zeror, this resulted in an error being returned from Agoda and the whole update failing to apply on the Agoda side. | N/A |
CRS-I2670 | Interface | 2024.3.7184 | Agoda Nebula reservation request message issue Fixed issue where the request message for Agoda Nebula interface was sending incorrectly. There were capital letters in the request causing "Internal Server Errors" on Agoda's side. | N/A |
CRS-I2652 | Interface | 2024.3.7184 | Booking.com eRes and Nebula Restriction Errors Fixed issue where restriction was sent for specific dates and the Days of the Week element was incorrect Booking.com then returned Error Code="DATE_ELEMENT_MISSING" ShortText="Date is missing". | N/A |
CRS-I2658 | Interface | 2024.3.7170 | Booking.com Nebula Reservation Failed Null Pointer Error Fixed issue where First name or Surname exceeded 50 characters and reservation failed to save | N/A |
CRS-I2689 | Nebula Admin | 2024.3.7600 | Error when deleting room type on CRS Fixed issue where newly added room types which do not have reservation history or PMS availability updates, could not be deleted from NebulaCRS | N/A |
CRS-I2719 | Nebula Admin | 2024.3.7671 | Base Rate Imports Fixed issues where up to pax was not applied when importing base rates Weekend and Midweek rates now import Null Pointer when publishing rates Import Formats can be found here | N/A |