NebulaCRS 2025.1

NebulaCRS 2025.1

New Features/Changes

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2784Call Center2025.1.7863New Merge Tags for Booknow 2.0 Payment redirect
Added merge tags, {{payNowUrl_Due2}} and {{payNowUrl_Outstanding2}} that will redirect to Book Now 2.0
N/A
CRS-I2608BookNow 2.02025.1.7886Property/room image ordering, multiple image upload and URL upload
Added ability to order images by drag 'n drop. The order will be saved upon closing the Manage Images dialog. Added ability to upload multiple images when using the upload image button. A progress bar will display the upload progress.Added the ability to upload an image via URL with the new Url Upload option. Only allows jpeg/jpg/png images. The Url has to be publicly accessible.
N/A
CRS-I2824Nebula Admin2025.1.7896Setting to Display Total Units built on NebulaCRS Closeout screen
Added setting 'InventoryCloseView.Show.BuiltUnits' and value 'Y' Once this setting is set to 'Y' the Units will display the Units as built on the Inventory instead of Initial Availability.
N/A
CRS-I2401Call Center2025.1.7971Call Center UI updated
Call Center UI has been updated.
User logged in and Log out button moved to bottom left of screen.
N/A
CRS-I2601BookNow 2.02025.1.7971Cancel and Deposit Policies to display per offer
Added Deposit Policy and Cancellation Policy per Rate Code.
If there is no valid cancellation or deposit policy, they will not be displayed.
N/A
CRS-I2801Call Center2025.1.7971Guest Profile Management and Guest memo's added
Change NebulaCRS to allow the ability to select profiles and that profile will be linked to the booking instead of a new profile created with info duplicated. Added the ability to add multiple notes on a guest profile. Added the ability to manage guest profiles. Note - all profiles created by system other than Call Centre will be hidden by default. Only newly created profiles will be viewable. This should prevent 1000s of duplicate profiles being added to the system. Deleting a profile will only hide the profile.
Added ability to filter for hidden profiles as well as hide/show profiles. Note - if a profile is hidden by unticking the Show flag it will still display in the search results until refresh/filtered.
N/A
CRS-I2796Interfaces2025.1.8000Implement markup removal for NebulaCRS PMS interfaces
Added the markup remove logic to the Nebula PMS framework. Markups are removed when the reservation is delivered to Nebula PMS interfaces such as SiteConnect and DirectPMS
N/A
CRS-I2793Interfaces2025.1.8000Nebula Interfaces - Allow corporate type profiles to be set on interface configuration
Added the ability to select any agent type when adding an Agent profile to channel settings. Also implemented a framework check for parsing reservations and adding an agent, company, or wholesaler.
N/A
CRS-I2831Interfaces2025.1.8000eRes Expedia interface to look at the max adult value when calculating occupancy based pricing
The interface is previously used the max pax value to calculate the occupancy based pricing, it now uses the max adult value.
N/A
CRS-I2850BookNow 2.02025.1.8005Single Property Sites
Added booknow script parameter, 'singleProperty'. If true the first hotel linked to the site (there should only be 1) will be displayed as the "landing page" for booknow. All pages and search results should redirect back to that Hotel's Detail page. "Where" in search bar has been removed.
N/A
CRS-I2874Interfaces2025.1.8008STAAH Inventory Control Message Room Type Limitation
Implemented a check to restrict the STAAH room content upload to a maximum of 10 room types per message.
N/A
CRS-I2876BookNow2025.1.8011Add Custom URL field to Image Carousel Images
Added a “Custom” URL option in BookNow WCM Image Carousel page where a link can be added manually.This should allow a booker to click on an image carousel image and be redirected to a web page of the client’s choice
#199069
CRS-I2884Nebula Admin2025.1.8016Move Published Rates View to the User right "Publish Rates"
Nebula Lite Users did do not have access to Manage Rate Codes were not able to view Published Rates, this has now been linked to the Publish Rates user right.
N/A
CRS-I2425Interfaces2025.1.8028Booking.com Nebula - Exclude mapped rate from sending for specific room types
Added an extra 'Exclude Rooms' button to the rate mapping screen in channel management. This feature does not apply to per-inventory mappings or GDS rate mappings. Any exclusions added and published via this option will be omitted during rate uploads and will function across all Nebula ADS interfaces.
N/A
CRS-I2809Interfaces2025.1.8043DirectAPI Interface - HotelDescriptiveInfoRQ in JSON
The DirectAPI interface is a JSON interface created for NebulaCRS. Currently there are only two calls supported via GET requests. These calls are to return the static content of a single mapped property or to return the static content for all mapped properties in a JSON message format.
Static Content
Mapped Property details
Mapped Room type details
Mapped Rate details
Linked services and service rates for mapped properties
The Kids 1-3 categories age range buckets for mapped properties
N/A
CRS-I2823Interfaces2025.1.8043Bulk property and inventory mapping logic for DirectAPI
Added Bulk mappings to NebulaCRS - Connections screen DirectAPI JSON interface. Multiple Properties and Rates can be mapped at once.
At least ONE rate code will need to be mapped to the DirectAPI interface under each property mapped in order for the interface to publish.
N/A
CRS-I2841Interfaces2025.1.8050Error logging SiteConnect Rate Updates
Due to configuration issues where some inventory codes sent by SiteConnect do not exist in the CRS, multiple errors being logged for rates received from SiteConnect. Initially, the system checked both the property inventory code and the inventory PMS code. Moving forward, all checks will be based solely on the hotel PMS code. If an error occurs, CRS will log an error for the missing inventory mapping but will continue processing the rest of the message where possible.
N/A
CRS-I2880Nebula Admin2025.1.8050Create Nebula Task to clear old Inventory Availability entries
Added the InventoryAvailability purge job to Nebula, controlled by three database settings with predefined defaults: InventoryAvailability.Purge.StartTime, InventoryAvailability.KeepHistory.Days, and InventoryAvailability.Purge.TimeLimit.Minutes.
N/A

Defects Resolved

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2842Call Center2025.1.7862Error when opening reservation
Cannot read properties of undefined (reading 'servicesIncl')
Fixed issue if reservation service currency differs from itinerary currency call center will open the reservation.
#195208
CRS-I2830Admin2025.1.7886Revenue Publish Error due to blank parameter in restriction
Additional validation checks added to prevent the restriction and 'or option' restriction from being saved with no parameter specified. This applies to any type/combination of types of restrictions.
N/A
CRS-I2791Interface2025.1.7978ConnectPush - Added logic to interface default agent for corporates
There was an issue in ConnectPush which only applied the correct agent type when the 'AlwaysUseAgent' option was selected, changed it to now also check even if 'AlwaysUseAgent' is not selected.
#184696
CRS-I2867Interface2025.1.8000Agoda Nebula - Incorrect pax breakdown for multi itinerary reservations
For various multi-itinerary reservations with different pax counts, these are now saving correctly with the expected pax breakdown.
#197925
CRS-I2869Interface2025.1.8000Agoda eRes - Reservation modification error
Resolved an issue where reservation some modifications sent through the Agoda eRes interface failed to process correctly. Error logged "Agoda: Index 3 out of bounds for length 3"
#197915
CRS-I2859Interface2025.1.8000Hotelbeds reservation saving error
Fixed issue where notes field was longer than 500 characters, reservation could not be saved. Notes field will now be truncated for all Nebula interfaces
#197242
CRS-I2858Interface2025.1.8000Expedia error on reservation creation
Some reservations failed due to the booking ID exceeding the defined limit. Expedia recently extended the length of their reservation number field, causing failures for certain bookings.
To resolve this, a change was made to support the larger IDs sent by Expedia. Previously, the field was defined as a 32-bit Integer with a maximum limit of 2,147,483,647. We have now updated it to a 64-bit Long data type, increasing the limit to 9,223,372,036,854,775,807, ensuring compatibility with Expedia's new reservation numbers.
#198684, #198685, #197969, #197074, #197375, #198634, #198332, #196608
CRS-I2862Call Center2025.1.8000Rates were not loading for properties with published rates due to the deletion of Currency ID 1 from the system.
Nebula has been updated to use the Default Currency instead of relying on Currency ID 1, ensuring rates load correctly
N/A

    • Related Articles

    • What are NebulaCRS Vouchers?

      In light of the COVID-19 crisis and in an ability to offer clients a way to entice their guests to forward book and buy accommodation vouchers or general service vouchers, HTI has built a simple Vouchers Module - in NebulaCRS. This enables clients to ...
    • NebulaCRS and Additional Modules URLs

      Each NebulaCRS instance and Module has a slight variation to its URL, please see below the applicable links required for NebulaCRS and the relevant modules. instance - refer to your NebulaCRS name. This your unique identifier. This element does not ...
    • Updating eRes and NebulaCRS URLs

      For clients and partners who are still connecting to eRes / NebulaCRS by using the endpoint URL's/ Shortcuts/Links which contain the element apps.hti-systems.com please update this element to nebulacrs.hti.app to connect to eRes/NebulaCRS instance - ...
    • How do I setup Childrens Rates in NebulaCRS?

      Up to three Children's/Kids age groups can be configured in NebulaCRS, namely K1, K2 and K3. The rates can then be defined per age group. 1. Age Groups Age Groups are defined under Rates -> Base Rates -> Options, this is defined per property. The age ...
    • Can Reservations on the NebulaCRS Lite Portal be Amended or Cancelled?

      Reservations that are made through the Channels cannot be amended or canceled on the portal Reservations coming from a Channel should be modified by the channel. Canceling or amending a reservation on NebulaCRS or the PMS will not cancel the booking ...