Zoho Number | Module | Version | Description | Zoho Desk Number |
CRS-I2968 | Call Center | 2025.3.8296 | Fixes: Guest Profiles & Room Profile Updates Resolved issue where additional names in guest profiles were not updating or removing correctly. Corrected change detection and history logging issues that prevented updates to room profiles and additional names from being saved. | N/A |
CRS-I2966 | Call Center | 2025.3.8296 | Cancellation Policy Merge Tag Rules Improved Cancellation Rule Comparison Logic Updated logic to compare cancellation rule due amounts instead of percentages when determining the most restrictive rule. Previously, using percentage values caused incorrect results for 1st night rules, which do not have a defined percentage. | N/A |
CRS-I2985 | Call Center | 2025.3.8308 | Reservation Save Error Fix: Prevented "Divide by Zero" Error in vNeRateBreakdown View Added logic to prevent a "divide by zero" SQL error in the vNeRateBreakdown view. Although individual data and joins appear correct (with Duration never zero), the error only occurred when running the full query, making it difficult to trace. This safeguard ensures the query executes reliably. | #211109 |
CRS-I2980 | Call Center | 2025.3.8325 | Fix: Incorrect Days Valid in Service Rate Calculation Resolved an issue where the wrong "days valid" value was used when calculating the service rate for a day, ensuring accurate rate determination. | N/A |