NebulaCRS 2025.3

NebulaCRS 2025.3

New Features/Changes

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2969Call Center2025.3.8308New Merge Tag - Deposit Policy Name
The {{depositPolicy.name}} tag is now available in all deposit groupings (Deposits Payable, Deposits Received, Deposit Totals)
It inserts the applicable Deposit Policy Name.
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CRS-I2967Admin2025.3.8310Field Update: Deposit Code & Cancellation Policy Code
The Deposit Policy Code and Cancellation Policy Code fields have been updated to VARCHAR(50) to support longer values.
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CRS-I2971Call Center2025.3.8296Cancellation Policies Merge Tag Logic Updated
Updated the Cancellation Policies merge tag to display all rules for the cancellation policy attached to the booking.
Now, only the most restrictive rule is shown per cancel date, improving clarity while retaining all relevant rule information.
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Defects Resolved

Zoho NumberModuleVersionDescriptionZoho Desk Number
CRS-I2968Call Center2025.3.8296Fixes: Guest Profiles & Room Profile Updates
Resolved issue where additional names in guest profiles were not updating or removing correctly.
Corrected change detection and history logging issues that prevented updates to room profiles and additional names from being saved.
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CRS-I2966Call Center2025.3.8296Cancellation Policy Merge Tag Rules
Improved Cancellation Rule Comparison Logic
Updated logic to compare cancellation rule due amounts instead of percentages when determining the most restrictive rule.
Previously, using percentage values caused incorrect results for 1st night rules, which do not have a defined percentage.
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CRS-I2985Call Center2025.3.8308Reservation Save Error Fix: Prevented "Divide by Zero" Error in vNeRateBreakdown View
Added logic to prevent a "divide by zero" SQL error in the vNeRateBreakdown view.
Although individual data and joins appear correct (with Duration never zero), the error only occurred when running the full query, making it difficult to trace. This safeguard ensures the query executes reliably.
#211109
CRS-I2980Call Center2025.3.8325Fix: Incorrect Days Valid in Service Rate Calculation
Resolved an issue where the wrong "days valid" value was used when calculating the service rate for a day, ensuring accurate rate determination.
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