Zoho Number | Module | Description | Zoho Desk Number |
PMS-I584 | Administration | Itinerary status where deposits have been posted An issue was fixed where GTD status was changed to NONGTD when an amendment came through the eRes WebService Interface on reservations for which deposits had been received. | 50630 |
PMS-I580 | Reports | Department Audit Report summary net amount is more than the gross amount Fixed issue where corrections were not being excluded when pulling the "Department Audit (New)" report's summary version. | 50146 |
PMS-I576 | Administration | Apostrophe in Charge Code description prevents posting Apostrophes in Charge Code descriptions are now being handled correctly and may be used in charge code descriptions. | N/A |
PMS-I572 | Administration | Maintenance status not cleared in some cases An issue has been fixed where Maintenance status was not cleared at End Of Day after the job had ended (this only happened on consecutive maintenance jobs added in a particular way). | N/A |
PMS-I566 &574 | Banqueting | Property Read error when adding additional events to banqueting bookings An error has been resolved that occurred when more than one event was added to a banqueting reservation. | 49797 |
PMS-I561 | Settings | Update URL on the Internal System License report email The link on the system license report email that is sent out weekly has been updated. | N/A |
PMS-I554 | Reservations | System allows user to assign a room on a cancelled itinerary Fixed issue where a Cancelled itinerary was still selected while displaying the buttons for the active itinerary (after cancelling the itinerary and not reselecting the itinerary line). Once an itinerary is cancelled the focus will shift to active itineraries automatically now. | 49161 |
PMS-I551 | Templates | Correspondence not loading logo <s-logo> bookmark will now pull the property logo into the correspondence letter. | 47866 |
PMS-I540 | Banqueting | 2h Time difference on Banqueting package build The times added on the package build display the correct times as set now. | N/A |
PMS-I542 | Interfaces | Leading zeroes causing issues when GL export is imported The export contents will now behave like text so that leading zeroes are not lost. | N/A |
PMS-I537 | Banqueting | Flat rate on package events not populating event on booking When a new package was built with a flat rate on the event, the rate amount did not populate the booking. That has been resolved. | 48257 |
PMS-I530 | Administration | Email address ending in .science not accepted as valid address Validation rules on email address top-level domain have been broadened to accept any word after the dot. alphanumeric@alphanumeric.anyword is now accepted as a valid address. | 47597 |
PMS-I524 | Banqueting | System time wrong on Function sheet Function sheet print time stamp has been fixed. | 46400 |
PMS-I518 | Quotes | Exclude menu items linked to inclusive menu from Quote Menu items linked to inclusive menus do not show on the quote but their value is still reflected under the events total breakdown. | N/A |
PMS-I516 | Interfaces | Revenue export start- and end dates pick up transactions a day earlier than they should The dates selected are now the exact same dates included in the export. | N/A |
PMS - I506 | Reservations | Deposits on O-status The Deposit button will now be removed when an itinerary is checked in. It is still possible to post a deposit on the day of arrival but as soon as the guest has arrived the button is no longer available. This also addresses the issue of deposits posted on reservations after checkout. | 44039 |
PMS - I497 | Administration | Season Calendar display When a client has a season start date set on their property that makes part of their season fall into the next year, the calendar will now reflect the months accordingly. The dates are available for rate levels to be painted and the new year's rates take effect from the correct date. | 44094 |
PMS - I496 | Room Chart | Error when booking from room chart When no arrival or departure times were set on property defaults, an error occurred when booking from the room chart. As soon as a time is set, the error is resolved but a code change has been made to prevent the issue on new properties. | 44109 |
PMS - I493 | Managers Report | Ledger variance on Manager's report Deposits applied were duplicating in the Front-Office ledger causing a variance. | N/A |
PMS - 489 | Licenses | Expired license does not prevent system access A change has been made to the existing accounts which resolved the issue without an upgrade being required for current users. Upgrade is required to ensure that new accounts get created correctly. Users can no longer log in if they have expired licenses | 44035 |
PMS - 483 | Confirmation Template | Confirmation template time and duplicates "Printed by" user name On the confirmation letter, the time was two hours later than it should have been and the "printed by"user's surname was printed twice. Both have been fixed | N/A |
PMS - I481 | Banqueting | Banqueting quote and deposit includes inclusive amounts Items marked as inclusive were still affecting the deposit calculation and they were shown on quotes. | N/A |
PMS - 465 | General Tab | Season Start date ineffective The season start date was meant to indicate when the new year's rates must start taking effect but that date was not being taken into consideration and 2021's rates started taking effect from 1 January regardless of the start date set on the property. Lower rates at city hotels, for example, usually apply into January when business starts picking up and so, over the year-end, the rates for the new year should only start after the holiday season. Please note that the year is mostly irrelevant, the day and month is used whether it is set for a past year or a future year. | N/A |
| PMS - 297 / 385 | Reports | 2h time difference issue throughout the system and reports When setting times in the system, once saved, the set time added two hours. This has been fixed in the following places: Activities (code build and on the chart) CRS interface full upload time Property default Check-in and check out time Auto EOD time | N/A |
Zoho Number | Module | Description | Zoho Desk Number |
PMS-I587 | Debtors | Added ability to print Debtors' details Several contact detail fields have been added to the Debtors profile listing. | 50868 |
PMS-I547 | Reports | Average Monthly Rate A setting has been added to the Daily Occupancy Report to average all rates. The Report will for example take the R5000 rate and average it over the month to show the value of each night. | 47555 |
PMS-I539 | Reports | Save Manager's Report daily To help address issues where clients cannot follow their ledger balances on the Manager's report from one day to the next with back-dated reports, the Manager's report will now be saved at EOD and when a user tries to run a manager's report in future for a date in the past, the option to retrieve the saved report will now be available. | 48271 |
PMS-I529 | Exports | Inventory Detail Export - Add Debtor, Agent & Company Columns have been added to the Inventory Detail export to include Debtor, Agent and Company. | N/A |
PMS-I523 | Reports | Details added to Agent and Company listings The Company- and Agent listings now print the following: Agent Code Agent Name Contact first name Contact Last name Contact email address Work Telephone number Address 1 (including City, Zip code and Country Code) The Agent listing also includes the contracted rate code. | 45900 |
PMS-I508 | Banqueting | Replace per person prices with per adult and per kid in Banqueting module Throughout the Banqueting module, pricing has been split into per adult, per kid and flat rate. In many cases the options used to be per person or flat rate. The change allows for greater flexibility in pricing on Equipment, Food- and Beverage menus and items. | N/A |
PMS - I500,501,502 | Allocations | Allocations in NebulaPMS Allocations added in eRes will now come down to NebulaPMS and rooms on allocation will be kept separate from freesale availability. A CRS Allocations button has been added to the Availability screen which shows the allocation inventory. The CRS Allocations button shows the details of the allocation - note that when rooms have been booked from allocated inventory, they show as "Sold". A setting has been added to the interface configuration to specify whether NebulaPMS should send requests for allocations - this should only be set to true if the client makes use of allocations and eRes is on version 2021.0.4421 or later. Please note that the room chart will prevent the booking of allocated rooms as well, not by room number but the number of units left in the freesale inventory. Clients using allocations must be aware that rooms that look available will produce a message saying that the room is not available if they attempt to book units once the freesale units have been depleted. | N/A |
PMS - I505 | Room Cost Report | Room cost report From Settings > Cost > Cost Amounts > Room cost (the print button) a room cost report is now available like the report that is available from the activity cost section. | 44258 |
PMS - I484 | Documentation | Improve logo appearance on documentation The logo's space allocation has been improved so that it no longer appears to be squashed into too narrow a space when it is a wide logo. | N/A |
PMS - I453 | Daily Occupancy Report | Add option to show net values on Daily Occupancy Report A check-box option has been added to the Daily Occupancy report so that net values are used in the report. | 35945 |