How do I fix a Version Conflict on Apex after an Auto upgrade?

How do I fix a Version Conflict on Apex after an Auto upgrade?

1. Auto Upgrade
  1. After upgrading Apex through the Auto upgrade service, when opening the  Apex application a version conflict is displayed.
  1. The version conflict usually occurs when the Apex.exe was still open or in use by user/s.
  1. Due to the Apex.exe still being open, the replacement of the application did not occur during the upgrade process.
  1. To resolve this right click on Apex shortcut select "Open File Location" (or Properties -> Find File Location).
  1. This will open the main Apex folder, search for the latest release folder this should have the latest date modified on it.


  1. Open this folder and search for the Apex.exe.
  1. Copy the exe..
  1. Return to the main Apex folder and paste this in the main folder. Replace the Apex.exe with the new one.
  1. If it does not allow you to replace the file as it is still in use, rename the old file and the paste the new Apex.exe again

Please Note
  1. Contact the Client Success Team for further assistance if not able to resolve the issue.


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