What is PlusPoint Auto Upgrade?

What is PlusPoint Auto Upgrade?

1. Introduction
PlusPoint Users will now have the ability to upgrade PlusPoint by themselves. Users that have access will be able to use the "Check for updates" feature in the support menu. Internet access is required.

This feature connects to a location in HTI's Google cloud environment and checks if a newer version is available, than what is currently running.  Should there be a newer release it allows the user to start the upgrade process which automatically runs through all of the actions that would normally take place during an upgrade including the database update. 
All of the applications mentioned open themselves when required, the user only needs to start the process. 

2. How to Start the Upgrade process
  1. To check for any new updates, navigate to the Support tab and select the "Check for Updates" option.


  1. If a newer version is available, the user will be prompted to log out all PlusPoint and PlusCentral workstations, and stop PlusPoint services.


2.1 Logout of all Workstations
  1. Before PlusPoint can be upgraded all users must be logged out of both PlusCentral and PlusPoint. To check if users are still logged into PlusPoint navigate to Processing -> Point of Sale Processing  -> Point of Sale Control.
  1. All logged in computers will be listed, please ensure that they are "Logged out".


2.2 How to Stop a PlusPoint Service
  1. To accomplish this navigate to the windows search field on the Server and enter "services.msc", and click the "Enter" button.
  1. The Services page will be loaded, the interfaces will be listed under "PlusPoint".
  1. Next select a service for example the PlusCentralStores service right click on it and select "Stop" to stop the services.
Please Note
Please remember to "Start" the services again after the upgrade. This can be done by repeating the above steps, and then selecting "Start" instead of "Stop".

2.3 Download and Installation
  1. Once all the Interfaces has been closed and all the Workstations have been closed select the "Download and Install the Update" button.
  1. A warning message will be displayed select "Yes".

  1. The below message will be displayed informing the user that the New release is being downloaded.

  1. Once the files have been downloaded, the PlusDBUtility will automatically open thereafter a message will be displayed informing the user that the upgrade has been completed successfully and all interfaces need to be restarted.

  1. The upgrade has been successful and the user can reopen PlusCentral to check that the correct release is displayed at the top of the screen, and the all of the services can now be restarted.
3. Latest Upgrade
  1. Should the system be up to date and no other upgrade exist a message will be displayed when the "Check for Updates" button is selected, informing the user that the system is up to date and no upgrade is required at the moment.

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