1. Functions

1. Self-Check-in.
   
2. Updating personal details.
   
3. View Bills.
   
4. Customisable property information display.
   

2. What it does

The Live URL for the Guest Management Application is:  https://nebulapms.hti.app/IG.html

1. Once this URL is accessed the Login page will be displayed. 
   

1. From here the user can enter their Reservation number and email address used on the reservation details. Thereafter click on the “Proceed” button.

1. Bookings.
   
2. Personal Details.
   
3. Check in.
   
4. View Bill.
   
5. Info.
   
6. Logout.
   

2.1 Bookings

1. When the Bookings option is selected, the guest’s bookings will be listed as seen below.

1.  Should the guest’s reservation have multiple itineraries they will all be displayed.
   

1. However, on the day of Check-in the correct itinerary will be displayed as seen below:
   

2.2 Check-In

1. When the Check-in button is selected the system will display the Property and Room Type.
   

1. When the arrow under “Room” is selected, a confirmation window will appear prompting the guest to check themselves in by selecting “Yes”.
   

1. Should a Ready or Clean vacant room not be ready, the below message will be displayed.
   

2.3 Personal Details

1. On the Personal Details option, the guests can edit and update their personal details.
   
2. Guests can edit their First Name, Last Name, ID number, Car Registration, Cell Number, Email address, Date of Birth and Address.
   
3. Remember to select the “Update” button at the bottom of the screen to save the changes.
   

1. The below success message will be displayed once the details have been updated.
   

2.4 View Bill

1. The “View Bill” button allows the guest to view their invoice.
   

1. Simply select the arrow underneath “Total” and the Bill will be displayed.
   

2.5 Info

1. On the “Info” option Text may be used to create an attractive property specific information section.
   
2. This is where the information that a reception staff member would normally provide may be displayed.
   
3. Below is an example of what the guest will see.
   

2.6 Additional Information

2.6.1 Access to the NebulaPMS Guest Management Link

1. On the reservation screen, there is a save and email button, this will send a confirmation to the guests primary email address with the details of their booking, terms and conditions and Intelligent Guest Login Button, this will redirect the guest to the Nebula Guest Management page and they will be able to Self-Check-In.
   
2. Please request your Client Success Team to enable the Email Interface for sending guest confirmation.
   
3. Another option is to provide the URL to the guest, and they will be able to check themselves in.
   

2.6.2 Check-In

1. On the default browser on the workstation or Tablet a homepage can be set as well as a new Tab so that the browser will always open to Nebula Guest Management link.
2. Guests will enter their Reservation number and email address, click on proceed and check themselves in.

How to do this on a specific browser:

1. Google Chrome
   

1. Open Google Chrome, then select the three vertical dots next to the profile icon.
   
2. Select Settings, then under Appearance, turn the toggle for Show home button to on.
   
3. Choose the option you would like to use: New Tab page or Enter custom web address.

1. Here is how to change your home page in the new Microsoft Edge:
2. Open Microsoft Edge select Settings and more -> Settings.
3. Select Appearance.
4. Turn on Show home button.
5. You can either choose New tab page or select Enter URL for a page that you want to use as your home page.
6. Note: This topic is for the new Microsoft Edge.

1. In the top corner of Internet Explorer, select Tools, and then select Internet options.
2. On the General tab, under Home page, enter the URL of the site you want to set as a homepage. You can add more than one URL. Or, to add the site you are currently viewing, select Use current.  If you add more than one URL, put each URL on its own line.
3. Select Apply, and then select OK.

1. Open Firefox, then select the three horizontal lines next to the profile icon.
2. Select Options, then select the Home icon.
3. Under New Windows and Tabs, select the drop down next to Homepage and new windows.
4. Choose the option you prefer Firefox Home (Default), Custom URLs, or Blank Page.

1. Open Safari, then choose Safari > Preferences, then select General.
2. In the Homepage field, enter a webpage address. To simply use the webpage you are currently viewing, select Set to Current Page.
3. Choose when your homepage is shown.
4. Open new windows with your homepage: Select the New windows open with pop-up menu, then choose Homepage.
5. Open new tabs with your homepage: Select the New tabs open with pop-up menu, then choose Homepage.

2.6.3 Additional Requirements

1. An Internet connection is required.
   
2. A reservation number and email address are required for self-check-in.
   
3. The Self Check in feature is reliant on the room statuses. I.E. Vacant or Occupied and Clean, Dirty or Ready.
   
4. If the room allocated to the guest is still occupied or dirty on the system, the guest will not be able to check themselves in.
   
5. Self-Check-In notifications are sent to the property: An email notification is sent the reservations email address on the Property details, informing them of the guest who has checked themselves in.
   
6. The Guest Management setting under the Property details default’s tab needs to be enabled for the Check-in button to be added to the email confirmation.
   
7. The NebulaPMS Guest Management module can be used on a Smart Phone, Tablet or Desktop.