Where can I see Revenue transactions that were Adjusted or Corrected in Apex?

Where can I see Revenue transactions that were Adjusted or Corrected in Apex?

In order to see Adjusted or Corrected revenue the below steps need to be followed:
1. Reports
Navigate to Reports -> Front Office Reports -> Front Office Department Audit Report.
  1. The Front Office Department Audit Report will show all the Adjustments and Corrections that have taken place over a certain date range.
  1. By clicking on the "Status" drop down arrow the user can decide to see either Corrections, User Adjusted transactions or All Adjusted transactions.
  1. User Adjusted refers to transactions adjusted by users and All Adjusted will include user adjusted transactions as well as, transactions adjusted by the system when distribution takes place.
  1. To generate the Corrected or Adjusted transactions select the preferred status and thereafter the date range. 
  1. Users can toggle between "Today's Transactions" or "Posted on System Date" which will require the posted on dates to be entered. "Posted on PC Date" refers to the computer date should the system date and the computer date not be the same.
  1. "Applied on Date" refers to when transactions were applied and "Transferred Date" refers to the date when transactions where transferred. These are not commonly used when searching for Corrected or Adjusted Transactions.
  1. Once the fields have been completed click on the Preview or Print button to view the results.
  1. The Adjusted or Corrected transactions will now be displayed.

    • Related Articles

    • Day Total versus Gross Amount Total on Front Office Department Audit Report on Apex

      Grs. Amount or Gross Amount Total The Gross Amount is the total charges and adjustments done. The amount is inclusive of  Tax amounts. Day Total The Day total excludes the adjustments that were made. These adjustments can either be from the ...

    • How Apex distribution works for Front Office

      In Apex when rates are loaded, Inclusive amounts can be added to specify other revenue departments to distribute the rates to. Inclusive amounts can be loaded as follows: The distribution amount - either per room (Folio Amt ) or per person (adult and ...

    • How do I Reprint Apex End of Day Reports?

      1. Apex Repview To Reprint End of Day reports: Go to Apex RepView Shortcut on the Desktop (If do not have this shortcut refer to the article to Add ApexRepView shortcut). Go to the date need to print the reports. On top left select the report you ...

    • How do I save a report from Apex Repview without it being blank?

      When End of Day is run Apex will save the End Of Day reports in 3 different formats namely PDF, QRP and CSV. When attempting to save the report from Repview, as PDF or in Excel the report will be blank as it has already been saved in the format ...

    • Reports missing from Apex RepView

      Reports may be missing from Apex RepView due to one the following reasons: The incorrect date is selected. Reports have been archived/packed. Incorrect Apex RepView shortcut location has been added to the desktop. Apex End of Day has not been ...