Why is my Rate not available when making a booking in Apex?

Why is my Rate not available when making a booking in Apex?

In order to ensure the Rates are bookable on Apex please see the below steps:

1. Rate Seasons 

Should you be creating a reservation in Apex and not be able to find your rate code in the selection window, the cause is more than likely that the Rate Season is no longer valid.
  1. To check the Rate Season navigate to Administration -> Reservation Codes -> Rates -> Rate Seasons Assignment.
  1. Select the Rate Code for example: Rack and click on the "Rate Assignment" tab. 
  1. Select the correct Rate period by clicking on it, it will be highlighted in blue.
  1. Next click on the "Change Season" button and extend/change the "To Date" field.
  1. Remember to click on the "Save Season" button to save the changes.

The rate should now display when making reservations.