Revenue & Distribution
Steps to Pay out Tips / Gratuity from Apex
All Tip/Gratuity transactions will be displayed on the Department Audit Report and accumulate on the revenue on the Revenue Report under the Gratuity charge code until its paid out. Gratuity on the Department Audit Report: Gratuity on the Revenue ...
How to investigate the distribution of Inclusive amounts or revenue splits in Apex?
In order to determine how the inclusive amounts are set and defined for a particular reservation follow the below steps: On the distribution account, the transaction will display the guest name and folio number the distribution split belongs to. You ...
How to correct revenue which was distrubted incorrectly during Night Audit on Apex?
If revenue distributed during night audit was incorrect, either it was short or more than it should have been, the wrong charge code was used or no charge code was defined, then the below steps will assist you. Please Note These steps are only to ...
How Apex distribution works for Front Office
In Apex when rates are loaded, Inclusive amounts can be added to specify other revenue departments to distribute the rates to. Inclusive amounts can be loaded as follows: The distribution amount - either per room (Folio Amt ) or per person (adult and ...
Levy Percentage Calculation in Apex
When adding a Levy with a percentage calculation, the calculation will apply as follows: 1. Example Room Rate amount less, the inclusive distribution amounts, less Tax, less levy percentage. Rack Rate has a dinner, bed and breakfast distribution ...
Paid Out vs Cash Refund
1. Paid Out Cash disbursed by the hotel on behalf of a guest and charged to the guest’s account as a cash advance. A Paid out is built as charge code with the flag "Reduce from Cash". A Paid out will reflect under charges on the Revenue Report and on ...
Why are my Meal Plans not distributing at End of Day in Apex and how do I fix this?
The main reason for Meal Plans such as Breakfast and Dinner not distributing during the End of Day, is usually due to the Rate Season expiring or that it does not exist. Please see the below steps in order to extend or add a Rate Season. 1. Rate ...
Food and Beverage revenue distributed twice on Apex how do I fix this?
In order for the distribution amounts to be removed from Apex, should distribution have take place twice, the below steps need to be followed: 1. Outlet Analysis Report Navigate to PlusCentral -> Point of Sale Reports -> Outlet Analysis Report. ...
Food and Beverage Distribution did not take place during End of Day how do I correct this?
In order for the distribution amounts to be added to Apex the below steps need to be followed: 1. Outlet Analysis Report Navigate to PlusCentral -> Point of Sale Reports -> Outlet Analysis Report. Select the dates the distribution did not take place. ...
Where can I see Revenue transactions that were Adjusted or Corrected in Apex?
In order to see Adjusted or Corrected revenue the below steps need to be followed: 1. Reports Navigate to Reports -> Front Office Reports -> Front Office Department Audit Report. The Front Office Department Audit Report will show all the Adjustments ...
How do I Archive the Distribution Account in Apex?
In order to Archive the Distribution Account or other House Accounts the below steps need to be followed: 1. Room Rack Access Apex and navigate to the Room Rack by clicking on the Speed bar or selecting Processing -> Reception -> Room Rack. Next ...
Where do I set my Rate Splits/Distribution on Apex?
In order to set the Distribution Amounts on Rates the below steps need to be followed: 1. Inclusive Amounts Navigate to Administration-> Reservation Codes-> Rates-> Rate Schedules. Next select the Rate Code that needs the distribution splits and ...