eRes and NebulaCRS V2020.3

eRes and NebulaCRS V2020.3

Defects Resolved


Zoho Number
Module
Version
Description
Zoho Desk Number
CRS-I1236
NebulaCRS
2020.3.4151

Apply Across properties restriction functionality


Apply Across properties restriction functionality will now be bookable through the eRes API.
N/A

CRS-I1186
BookNow
2020.3.4132

Book Now Rate Grid Query

 

Checking availability on an inventory that had 9 units and tried to book for 10 units. That inventory doesn't show on the grid as the number exceed the 9 units available.  If you book less units e.g 8 then it shows on the rate grid.
37759
CRS-I1167
OTA_PMS
2020.3.4151

OTA PMS agent profile contact information


Agent contact information to be send in the OTA PMS Reservation message. The contact built on the Agent profile will be sent in the message.
N/A
CRS-I1157
BookNow
2020.3.4059

Amount paid displaying on BookNow

 BookNow will now display the cents on the payment received page

37001
CRS-I1149
Booking.com
2020.3.4055

Booking.com - Call Centre amended reservations

 The Call Centre logic will not allow the user to override the Channel or Source.

N/A
CRS-I1119
BookNow
2020.3.4048

Retrieve BookNow Reservation - Memo and Confidential Memo


Added logic to Decode/ Encode special characters in the Memo and Confidential memo in order to to be compatible with XML
N/A
CRS-I1117
BookNow
2020.3

BookNow Images not saving

BookNow images will now save.

N/A
CRS-I1114
NebulaCRS
2020.3.4048

Incorrect amount displaying under the total deposits outstanding

Fixed issue where bookings made through eRes/Booknow, and the deposit policy is later changed in Call Centre, the deposit due was not calculated for services.

33826
CRS-I1111
NebulaCRS
2020.3.4028

Error when trying to amend rate

The rate name can be edited without errors.

34420
CRS-I1110
Call Centre
2020.3.4028

Unable to search for certain reservations on call centre

The user is able to search for reservations.

34199
CRS-I1107
eRes
2020.3

Confirmation Vouchers

The Confirmation Voucher will now return on eRes front-end.

N/A
CRS-I1094
NebulaCRS
2020.3.3996

Rate Closeouts Room category displays as ALL, when selecting specifc room category

Fixed issue where Room Category displayed [ALL] even though a Category was selected when the Rate Closeout was created.

33771
CRS-I1090
Loyalty
2020.3.3991

Loyalty Redemption Error

A new loyalty booking creation and cancellation was processed successfully, with the reversal processing a negative amount value. 

N/A
CRS-I1064
NebulaCRS
2020.3.4034

User Login Changing Password

The "MustChangePassword DB setting will now request the user to change password.

N/A
CRS-I1056
NebulaCRS
2020.3.3964

Message on eRes when Overriding Deposit Due Date

Fixed issue where under certain conditions a 'Divide By Zero' error would occur when saving a booking after overriding  the deposit amount.

32489
CRS-I1026
NebulaCRS
2020.3.3996

Linking a rate code to itself

The user will not be able to link a rate code to itself. An error " Cannot link ratecode to itself" gets displayed."

N/A
CRS-I1025
Call Centre
2020.3.3935

Agent on Account does not display reservations


An agent on account now shows the account with the account number and the deposit policy set for that agent. 
30908
CRS-I1021
Interfaces
2020.3.31912

Agent Profiles not going down to Panstrat


The OTA_PMS Agent profile build that was incorrectly accessing the Agent region during Agent country evaluation.
N/A
CRS-I1106
Call Centre
2020.3.4034

Call Centre Mandatory Services

Itineraries and services with a deposit attached cannot be deleted, any other with no deposits can now be deleted.

34242
CRS-I1005
NebulaCRS
2020.3.3912

Rate Closeouts not creating for "All" Rate codes


A change was made to prevent the Rate Code list from being truncated when the client has a lot of rate codes.
N/A
CRS-I950
Reports
2020.3.3912

Deposit Due Report rounding issue


When the report is displayed in excel format it rounds deposits to the nearest 1. This has been fixed and decimals are now showing on the excel report.
29202
CRS-I939
NebulaCRS
2020.3.3912

Foreign letters on reservations


Foreign letters were not accepted and being changed to question marks. Changes were made to force UTF-8 character encoding.
N/A
CRS-I918
NebulaCRS
2020.3.3915

Hidden Source Codes still available on the Revenue Tab

Hidden Source Codes will not show on Revenue tab any longer. For this to show after marking a source code as "hidden", the user needs to refresh or logout of NebulaCRS to see the changes.

N/A
CRS-I892
SynXis
2020.3.3912

NebulaCRS/SynXis Agent Profile errors


Fixed issue where incorrect details were created in eRes.
26846
CRS-I806
NebulaCRS
2020.3.4151

API - HotelResRQ Book message

 The Free Night restriction will  now return in the BookRS message.

N/A


New Features


Zoho Number
Module
Version
Description
Zoho Desk Number
CRS-I1130
NebulaCRS
2020.3.4239

Save & Publish Button on the Demand Calendar Screen

 The Save & Publish Button is now added on the Demand Calendar Screen.

N/A
CRS-I1112
Call Centre
2020.3.4034

Prevent Cxl of Itineraries and Services with Deposit received

 Fixed issue where cancelling a service the direct interface merge logic caused the incorrect data to be set on remaining services giving the impression that the deposit received on remaining services was removed.

N/A
CRS-I1100
NebulaCRS
2020.3.4048

Add Agent contracts to NebulaCRS

Nebula contracts can be linked to multiple Agents and Rate Codes, thus multiple contracts will be created in eRes representing the Agent and Rate Code combinations. Hidden rate codes are no longer showing on the agent contracts screen.

N/A
CRS-I1063
Reservation Export
2020.3.3964

Memo and Confidential Memo

Added Memo and Confidential Memo to the Reservation export.

N/A
CRS-I1058
BookNow
2020.3.3986

Display first deposit trigger on BookNow

Made changes to how BookNow display 'From Reservation' deposit triggers with more than 0 days configured.

1)      Always show Pay Outstanding button, except fully paid.

   a)      Pay Outstanding button text to "Pay in Advance" if no amount due.  

2)      If pay in advance(R0 due), minimum amount R1, pre-populate with next deposit trigger minus rcvd.  

3)      If payment is due, pre-populate with that amount. Minimum amount R1.  

4)      Can never pay more than booking total minus received.  

At booking time:

  1.      If nothing due - display message if deposit due sometime in the future, show first one 'Next deposit due by 10/08/2020'.  

  2.      If payment due(0 days from reservation) - works as before
32575
CRS-I1047
NebulaCRS
2020.3.3993

Add reservation and profile Special Requests

 Added the ability to attached special requests to the reservation as well as a room.

N/A
CRS-I1006
NebulaCRS
2020.3.3993

Voucher Module - User Right

Manage Vouchers user right will now give the user access to the Voucher Module.

N/A
CRS-I938

NebulaCRS
2020.3.3903

Confirmations for Vouchers

Confirmations have been added to the new Voucher Module. The Confirmation will contain the description of the voucher, what the price is and what the value of the voucher is that the redeemer will receive.

N/A
CRS-I926
Reports
2020.3.3912

Deposits Received - by Property Captured/Arrival Date Report


The new Deposits Received - by Property Captured/Arrival Date Report will show deposits received for reservations arriving on specific dates
N/A
CRS-I909
NebulaCRS
2020.3.3915

Implement VCS Payment Gateway


Voucher will not be supported by the VCS Payment Gateway when purchased on BookNow.
N/A
CRS-I908
NebulaCRS
2020.3.3915

Voucher Page added to BookNow


The Vouchers page has been added to BookNow.
N/A
CRS-I906
NebulaCRS
2020.3.3915

Vouchers Module added to NebulaCRS


  1. Vouchers can be built in NebulaCRS under the new Vouchers page in the Inventory section.
  2. Vouchers can be purchased on BookNow, a dedicated BookNow Site will need to be configured with VCS payment gateway configured. (The only payment gateway supported.
  3. Once the payment is accepted, the guest will receive an Invoice via email as well as an email containing the Voucher in PDF form.
N/A
CRS-I460
BookNow
2020.3.3903

BookNow page to settle guest deposits


Added ability to specify an amount when using the "Pay Outstanding Amount" feature.

The amount will default to the amount still due on the booking and will prevent the guest from attempting to pay an amount larger than the amount still due.

Note - The Amount Outstanding is the total booking amount minus the amount already received. 

It is no longer driven by the deposit policy amount due. A new booking will be the deposit due amount however. 

N/A


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