How to check Apex GuestRevu interface?

How to check Apex GuestRevu interface?

Confirm that the GuestRevu interface is running on your server.

If it is running, you may try the below:

  1. Close the interface (password is "close")
  2. Open it again. Now create a test reservation for a day (please ensure you capture in your email address and all the required information for GuestRevu)
  3. The booking should be arriving today and checking out tomorrow Check-in the reservation on a comp rate and check it out soon after checking in
  4. Monitor the interface and see if you get a notification from GuestRevu of your stay
Should you receive a successful check-out email, please check the old reservation and current reservation if there have the correct information as required by GuestRevu

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