Paid Out vs Cash Refund

Paid Out vs Cash Refund

1. Paid Out
  1. Cash disbursed by the hotel on behalf of a guest and charged to the guest’s account as a cash advance.
  2. A Paid out is built as charge code with the flag "Reduce from Cash".
  3. A Paid out will reflect under charges on the Revenue Report and on the Managers Report under "Paid Out".
  4. Paid out will be displayed as "Paid Out" on Employee banking.
2. Cash Refund
  1. A Cash refund is the money that is returned to the guest in the form of cash.
  2. A Cash refund can occur due to a variety of reasons:
    1. If a customer has been over-invoiced, the excess amount will be refunded to him. 
    2. The cash refund may be the full amount of the product or a partial amount.
  3. Cash Payment must have the  "Allow Negative Flag" enabled.
  4. A Cash refund will display as a negative cash amount on the Department Audit Report. It will reduce the cash takings for the day.
  5. On Employee banking if an employee took R 1000.00 in cash and refunded R 200.00 the cash amount will be R 800.00.


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