Paid Out vs Cash Refund

Paid Out vs Cash Refund

1. Paid Out
  1. Cash disbursed by the hotel on behalf of a guest and charged to the guest’s account as a cash advance.
  2. A Paid out is built as charge code with the flag "Reduce from Cash".
  3. A Paid out will reflect under charges on the Revenue Report and on the Managers Report under "Paid Out".
  4. A Paid out will be displayed as "Paid Out" on Employee banking.

2. Cash Refund
  1. A Cash refund is the money that is returned to the guest in the form of cash.
  2. A Cash refund can occur due to a variety of reasons:
    1. If a customer has been over-invoiced, the excess amount will be refunded to him.
    2. The cash refund may be the full amount of the product or a partial amount.
  3. To allow for a negative Cash payment/refund - "The Allow Debit Cash and Cheque" setting must be enabled under System settings.
  4. A Cash refund will display as a negative cash amount on the Department Audit Report. It will reduce the cash takings for the day.
  5. On Employee banking if an employee took R 1000.00 in cash and refunded R 200.00 the cash amount will be R 800.00.


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