SynXis and GDS
How do I integrate my property with Airbnb?
ONBOARDING GUIDE FOR HOTELS JOINING AIRBNB Getting started HTI, in conjunction with our Distribution partner - Sabre Hospitality Solutions; can offer integration to a variety of channels including AirBnB, through the integration of your NebulaCRS ...
GDS Terminology
See below common Terminology and definitions used for the GDS: TERM OR ACRONYM DEFINITION Amadeus A GDS provider, serving over 200 markets around the world. Amadeus serves many different companies, including airlines, travel agents, hotel operators ...
Communicate Updates on the GDS
Hotels who want to communicate important information to travel agents and the corporate travel community messages can be added that will display on the GDS. The GDS does not have an "alert" field, however there are workarounds to display important ...
Reservations with IATA 99999992 as the Agent
IATA IDs of 99999999 (usually Sabre) and 99999992 (Apollo/Galileo) are dummy (or ‘wild card’) IATA numbers. These allow Travel Agencies, that do not currently have official "unique" IATA numbers associated within their respective GDS, to still be ...
What do I do when I received a Failed to integrate reservation message from SynXis?
Should you have received the notification from SynXis advising that the reservation failed to integrate, please make the reservation manually on your CRS or PMS. This notification will be from SynXis advising the booking failed to create on eRes. If ...
How do I view Credit Card details for SynXis Reservations?
When logging into SynXis the user will be able to retrieve Credit card details assigned to reservations. Only specific users will be able to access Credit card details, this is enabled through the relevant rights being assigned to them. Please Note ...
Why am I receiving SynXis reservation Email notifications?
SynXis email notifications will now be sent, instead of receiving notifications from RH eRes for GDS bookings. These notifications will advise whether the booking is confirmed, modified or cancelled as well as provide the reservation details. A link ...
How do I log into SynXis?
HTI will provide login details for SynXis. If you are part of a Hotel Group, please contact your Head Office to ensure that a username has not already been created. If access needs to be granted please log a ticket with your relevant Client Success ...