Reports
How to resolve the "No Code Found" error on Apex reports
When system users capture reservation information on the folios, they need to select the company masters from a drop-down. If they type the company name into the field, then the system will not recognize it and give "No Code Found" on the reports. To ...
Day Total versus Gross Amount Total on Front Office Department Audit Report on Apex
Grs. Amount or Gross Amount Total The Gross Amount is the total charges and adjustments done. The amount is inclusive of Tax amounts. Day Total The Day total excludes the adjustments that were made. These adjustments can either be from the ...
How do I enable double sided printing on my Apex End of Day Reports?
System Defaults and Policies Navigate to Administration -> General Administration -> System Defaults and Policies. Select the System Settings Tab, click on "Change" and activate the "Default Double Side Printing On" setting. Once this has been ...
How do I add the Apex RepView Shortcut to my Desktop?
In order to add the Apex RepView Shortcut to your desktop follow the below steps: 1. Desktop Navigate to the desktop. Right Click on the Apex Shortcut. Select "Open File Location". Search for the Reports Folder. Open the Reports folder and search for ...
Reports missing from Apex RepView
Reports may be missing from Apex RepView due to one the following reasons: The incorrect date is selected. Reports have been archived/packed. Incorrect Apex RepView shortcut location has been added to the desktop. Apex End of Day has not been ...
How do I Reprint Apex End of Day Reports?
1. Apex Repview To Reprint End of Day reports: Go to Apex RepView Shortcut on the Desktop (If do not have this shortcut refer to the article to Add ApexRepView shortcut). Go to the date need to print the reports. On top left select the report you ...
How do I save a report from Apex Repview without it being blank?
When End of Day is run Apex will save the End Of Day reports in 3 different formats namely PDF, QRP and CSV. When attempting to save the report from Repview, as PDF or in Excel the report will be blank as it has already been saved in the format ...
Which Report can I use to see which User made changes to the Apex system?
In order to see who made changes on the Apex system the below steps need to be followed: 1. System Log Report Navigate to Reports -> System Reports -> System Log Reports. This report is very useful to see End of Day activity and processes running ...
Where can I find Cancellation Reports on Apex?
1. Cancellation Report The Cancellation Report can be accessed by clicking on Reports -> Reservation Reports -> Lost Business Listing Report. This report will display cancelled reservations and group them by Cancellation code over the date range ...
How do I change a Charge Code's revenue grouping in Apex?
In order to change the Charge Code revenue grouping the below steps need to be followed: 1. Charge Codes Changing the Charge Code revenue groupings will mostly affect the placement of the codes on the Front Office Revenue Report. Navigate to ...
How do I get my Managers Report in Apex to display Period Months on the Year to Date column?
In order to change the Managers Report to display the Period Months on the Year to Date column please see the below steps. 1. Administration settings Please note that Administration rights are required in order to perform this action. To ensure that ...