Database and Common Errors
NebulaCRS login screen appears distorted
NebulaCRS New Login Screen NebulaCRS has a new login screen after release 2023.2.6650 if the image or screen appears distorted or enlarged after the upgrade please follow the below steps to resolve the issue. Windows users please use the shortcuts ...
eRes Runtime warning
eRes Runtime Warning If you are receiving the below warning when attempting to open eRes Front End Java Application, please follow the below steps; Warning Screen 1 Tick "I accept the risk and want to run this application" and then click on the "Run" ...
Unable to launch the eRes Application after a Java Upgrade
Not all Java versions are compatible with your eRes application. We suggest that you do not update it when prompted. Should you receive an error after a Java upgrade, the resolution is to re-install the older version of Java. To downgrade your Java ...
eRes application is not opening or opens in Internet Browser and not with Java
If you have a new PC or formatted your current PC you may find that eRes no longer opens with Java. First, check if Java is installed on your PC by checking under programs or Apps. If Java is not installed on your PC navigate ...
Error when opening eRes : Can't find resource for bundle.za.co.hti.eres.Resources, key Could not copy Word Templates
1. Error Message I received the below error message when opening eRes: Can't find resource for bundle.za.co.hti.eres.Resources, key Could not copy Word Templates. You may not be able to open invoices/vouchers in Microsoft Word. This error is stating ...
How do I create an eRes shortcut on my computer?
In order to create an eRes shortcut please follow the below steps: Before creating the shortcut ensure that Java has been installed on the computer and that the correct eRes URL is available. Right click on the desktop and select the "New" option, ...
How do I clear my Java Cache?
In order to clear your Java Cache please follow the below steps: 1. Control Panel Access your computer's Control Panel and select the "View by Large Icons" option. Next select "Java". On the "General" tab select "Settings" under the Temporary ...